Maintenance Tech - Full time
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TKO EMPLOYMENT SERVICES DELAWARE LLC
Newark, DE, US
Summary
Perform preventative and repair maintenance to ensure the hotel meets quality and sustainability standards. Maintain curb appeal and complete work orders while ensuring high levels of guest satisfaction.
Job Description
Job Details: Job Location: Hyatt Place Newark Main Street - Newark, DE, Salary Range: Undisclosed, Join the Hyatt Place Newark / Main Street Team as a Maintenance & Engineering Technician! Responsible for performing preventative maintenance and repair work to ensure the hotel, guest rooms, equipment, and grounds are maintained according to established quality, safety, and sustainability standards. This position plays a key role in providing a safe, functional, and welcoming environment for guests and team members by responding to maintenance requests, completing routine inspections, and assisting with repairs throughout the property. The ideal candidate is reliable, detail-oriented, and committed to delivering exceptional guest service while maintaining hotel facilities.
Team Member Benefits:
Medical, Dental and Vision
Employer Paid Life Insurance
Other Supplemental Benefits
Employer Matched 401K
Hotel Room Discounts across multiple brands
Enhanced paid vacation, sick time and holiday pay
Essential Job Functions:
Assist with preventative maintenance and complete work orders related to guest rooms, public areas, equipment, and facility repairs, including replacing and repairing ceiling tiles, sheetrock, and wallpaper.
Paint and maintain designated hotel areas, guest rooms, furnishings, and equipment to ensure a professional appearance and compliance with brand standards.
Replace and repair basic electrical fixtures, light switches, receptacles, light bulbs, and lighting fixtures while adhering to safety standards.
Perform minor plumbing repairs and maintenance, including troubleshooting leaks, unclogging drains, and replacing plumbing fixtures as needed.
Conduct routine inspections of guest rooms, public spaces, building systems, and hotel grounds to identify maintenance needs and ensure property standards are maintained.
Respond promptly and professionally to guest and team member maintenance requests, completing work orders in a timely manner.
Assist with the preventative maintenance and basic troubleshooting of HVAC, mechanical, electrical, and plumbing systems.
Focus on guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Maintain the property's curb appeal, including but not limited to snow removal, lawn care, gardening, exterior cleanliness, and trash removal.
Maintain maintenance logs, preventative maintenance records, and inventory of tools, supplies, and equipment as required.
Practice safe work habits, wear protective safety equipment, and comply with all MSDS, OSHA, and company safety standards.
Ensure maintenance work areas, workshops, storage rooms, and equipment are clean, organized, and secure.
Perform other duties as requested by management.
Qualifications:
High School diploma or equivalent required; trade school coursework, vocational training, or certifications in a related field preferred.
Previous hotel, facilities, apartment, commercial, or residential maintenance experience, or equivalent technical training, required.
Basic knowledge of electrical, plumbing, HVAC, painting, drywall, carpentry, and general building maintenance preferred.
Ability to safely operate hand tools, power tools, ladders, and other maintenance equipment.
Strong troubleshooting, problem-solving, and organizational skills with the ability to prioritize multiple tasks.
Ability to interact professionally with guests, team members, and vendors while providing excellent customer service.
Work schedule varies and may include working holidays, weekends, alternate shifts, and responding to emergency maintenance situations as needed.
Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending, reaching, kneeling, stooping, crawling, climbing ladders, and working both indoors and outdoors in varying weather conditions.
Job descriptions and responsibilities are subject to change depending on business needs.
TKo Hospitality, an affiliate of Harvey Hanna and Associates, is a specialized hospitality management company that develops true partnerships with our clients while delivering exceptional results in terms of profitability, market share, guest satisfaction and increased asset value. We tailor our services for the specific needs of each owner based on market conditions, operational performance and ownership goals.
Our professional team has over 100 years of combined industry experience dedicated to your asset and the associates at each property. We have extensive brand management experience working with:
Marriott Hotels • Hilton Hotels • Hyatt Hotels
Starwood Hotels and Resorts • IHG • Choice International • Other independent properties
Culture/Values - TKo Hospitality, We Care
We Care about our Associates
We Care about our Guests
We Care about our Owners
We Care about our Communities
Committed to delivering exceptional results / Accountable to our partners / Respect for each other / Excellence in all we do
Founded
2014
Company size
1,001-5,000 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Rehoboth Beach, Delaware
TKo Hospitality, an affiliate of Harvey Hanna and Associates, is a specialized hospitality management company that develops true partnerships with our clients while delivering exceptional results in terms of profitability, market share, guest satisfaction and increased asset value. We tailor our services for the specific needs of each owner based on market conditions, operational performance and ownership goals.
Our professional team has over 100 years of combined industry experience dedicated to your asset and the associates at each property. We have extensive brand management experience working with:
Marriott Hotels • Hilton Hotels • Hyatt Hotels
Starwood Hotels and Resorts • IHG • Choice International • Other independent properties
Culture/Values - TKo Hospitality, We Care
We Care about our Associates
We Care about our Guests
We Care about our Owners
We Care about our Communities
Committed to delivering exceptional results / Accountable to our partners / Respect for each other / Excellence in all we do
Founded
2014
Company size
1,001-5,000 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Rehoboth Beach, Delaware