Maintenance Lead

Job DetailsJob Location: Fort Worth, TX 76116The Lead Maintenance Technician is responsible for maintaining the physical integrity of the community at all times. This involves ensuring a safe and secure living environment for residents, visitors and staff. It is the Lead Maintenance Technician's duty to anticipate, identify and correct any and all problems involving the property and to implement procedures that will prevent such problems. An effective program of maintenance is essential in order to:
-    Maintain a safe environment
-    Cultivate resident satisfaction 
-    Protect the investment of the apartment property owner

WAGE/HOUR STATUS
Non-Exempt (Hourly)

DUTIES AND RESPONSIBILITIES
Conducts all business in accordance with company policies and procedures, state and federal laws; e.g., OSHA, ADA, Fair Housing, etc.
Resident Service
-    Performs maintenance tasks personally or delegates to assistants. Oversees and occasionally inspects work performed by assistants.
-    Institutes and manages system for handling resident service requests. Corrects situations within 24 hours when possible.
-    Schedules maintenance personnel in conjunction with manager so that maintenance is available for emergency purposes, 24 hours a day, seven days a week.

Preventive Maintenance/Safety
-    Conducts regularly scheduled safety meetings with entire staff; maintains and communicates HAZCOM standards. Keeps MSDS sheets current and readily accessible. Maintains thorough knowledge of pertinent laws and EPA and OSHA regulations governing property storage and management of hazardous materials, including solvents, flammables, caustics and refrigerants.

-    Must be aware of the condition of physical property throughout the community and immediately correct unsafe conditions; e.g., broken gates leading to the pool, broken steps, open holes, broken/burned out exterior lights.
-    Maintains accurate records regarding preventive maintenance, service requests (received and completed/, expenditures, apartment make-ready status, work-in-progress, etc.
-    Schedules and performs minor and routine maintenance on all appropriate equipment on a regular basis. Inspects and maintains all tools in excellent condition.
-    Indoctrinates and assists in development of all subordinate maintenance staff. Instills a "safety first" attitude not only with maintenance technicians but with all staff.
-    Instructs staff on proper use and guidelines for wearing safety items.

General
-    Diagnoses and performs minor or routine maintenance or repair involving the following on a daily basis.
-    Electrical and plumbing (including water lines) 
-    A/C and heating systems 
-    Appliances (when applicable)
-    Water irrigation systems 
-    Stairs, gates, fences, patios, railings
-    Tile, carpet, flooring 
-    Roofing, gutters, fasteners 
-    Interior/exterior lights
-    Fireplaces, ceiling fans 
-    Gas features and appliances (where applicable) 
-    Shutters, doors, cabinets, windows, sliding glass doors 
-    Boiler, gas and electric 
-    Door locks, PO boxes and locks 
-    Security systems (where applicable) 
-    Ceiling leaks 
-    Walls 
-    Pool areas, tile, hot tub/spa, pool furniture

-    Ensures that all make-ready repairs and services are completed correctly and on schedule. 
-    Reports all major repairs and requisitions to the manager prior to any expenditure of funds.
-    Changes locks and makes keys.
-    Removes and transfers heavy appliances and equipment from storage area to apartment (or vice versa/ as circumstances warrant. Assists in moving abandoned furniture, appliances, etc., to the dumpster when necessary.
-    Maintains adequate inventory of spare parts and maintenance materials to handle most common repairs and situations.
-    Identifies all utility meter cut-offs, apartment and fixture cut-offs, sewer cleanouts and prepares maps indicating the same.
-    Performs work area clean-up and safety related duties.
-    Ensures that storage areas remain locked when not in use.
-    Assists in keeping grounds neat and free of litter. Rakes, sweeps, shovels as circumstances warrant.
-    Performs any additional duties assigned by manager or property supervisor.
 
QualificationsPosition requires at least 3 years of experience in property maintenance or equivalent field. 

Equipment Requirement:
-    Required to wear back support belt, wear goggles when working with specific equipment, wear masks and gloves and other safety equipment as tasks dictate

Work Hours:
-    Minimum of 40 hours per week. Weekends as circumstances warrant; on-call on a rotating basis and for emergencies.

Equipment/Machinery/Tools:
An employee in this position must be knowledgeable and skilled in the safe use and maintenance of the following tools: 
Hand Tools                 Various wrenches, hammer, grips, saws, sledgehammer, snips, posthole diggers,    
                                      etc.
Power Tools               Wrenches, grinders, sanders, drills, saws, etc.
User-Moved Aids      Wheelbarrows, dollies, hand trucks, buckets, hoists, jacks, step ladders, full   
                                     ladders, double ladders.
Mechanical Equip.    Motors, pumps, compressors, blowers, electric and hand power augers, etc.
Measuring Devices   Calipers, voltmeters, ohmmeters, testing meters, PH tests, gauges, etc.

EDUCATION/TRAINING
-    Certified Apartment Maintenance Technician (CAMT) desired
-    HVAC Certified required 
PHYSICAL REQUIREMENTS
-    Constant need (66% to 100% of the time) to be on foot.
-    Have constant need (66% to 100% of the time) to perform the following physical activities:

Bend/Stoop/Squat                          Perform routine maintenance/repairs, pick up 
                                                            tools and needed equipment.
             
               Climb Stairs                                      Service requests, make-ready 
                                                                          needs for 2nd and 3rd floor  apartments.

               Push or Pull                                      Move equipment, appliances, 
                                                                          open and close doors, etc.

               Reach Above Shoulder                   Perform routine maintenance/repairs,
                                                                          stock and remove equipment, parts, etc.

                Climb Ladders                                 Perform routine maintenance/repairs.

                Grasp/Grip/Turning                      Handle tools and equipment, 
                                                                         perform routine maintenance/repairs.

                Finger Dexterity                            Handle tools and equipment, perform routine            
                                                                         maintenance/repairs.

                Writing                                             Inventory maintenance, requisition requests,
                                                                          required maintenance reports.

-    Lifting/Carrying (paperwork, deliveries, files, miscellaneous):
Over 150 lbs                       Rare need (less than 1% of the time)
75 lbs. – 150 lbs..              Occasional need (1% to 33% of the time)
25 lbs. – 75 lbs..                 Frequent need (33% to 66% of the time) 
1 – 25 lbs.                            Constant need (66% to 100% of the time) 

Under 10 lbs.                     Constant need (66% to 100% of the time)

NOTE: Lifting and carrying of weights exceeding 50 lbs. is to be accomplished with assistance from one or more persons. Examples of heaviest items lifted include washer/dryers, refrigerators, A/C units, abandoned sofas, etc.

SPEAKING REQUIREMENTS 
-    Constant need (66% to 100% of the time) to communicate over telephone and in person with prospects, residents, vendors and corporate and resident staff

MENTAL/EMOTIONAL REQUIREMENTS
-    Must be able to work in a fast-paced and customer service-oriented environment. 
-    Performs duties under pressure and meets deadlines in a timely manner. 
-    Works as part of a team, as well as complete assignments independently. 
-    Takes instructions from supervisors. 
-    Exercises problem-solving skills. 
-    Interacts with co-workers, supervisors, guests, and the public in a professional and pleasant manner.

DRIVING/TRAVELING REQUIREMENTS
-    Frequent need (33% to 66% of the time) to utilize personal transportation to pick up replacement parts and supplies from vendors. Rotation "on call" status may occasionally require expedient travel to assigned property at a moment's notice. Pick up and deliver to the corporate office.

-    Must have valid driver's license and automobile insurance.
WORKING ENVIRONMENT
-    Indoors (66% to 100% of the time). Frequently outdoors (33% to 66% of the time), all conditions, often for extended periods.
-    Occasional exposure (1% to 33% of time) to paint fumes, solvents, adhesives, etc. Example: Apartments during/after make-ready.
-    Frequent need (33% to 66% of the time) to work in awkward and confining positions.

REASONING DEVELOPMENT 
HIGH. Must be able to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions and initiate appropriate course of action. Must effectively convey ideas, images and goals to a diverse group of personalities.

SAFETY RESPONSIBILITIES 
-    Learns and complies with all company safety rules.
-    Must use appropriate safety equipment at all times.
-    Immediately reports all unsafe conditions to supervisors.
-    Must be familiar with all safety features or equipment, machinery, or materials encompassed by job duties.
-    Must check with supervisor if there is a question as to the safe procedure to be used for any job function. 

ADDITIONAL REQUIREMENTS 
-    Employees must fulfill the performance standards of this position and comply with policies, rules and procedures of the company, including those set out in the Employee Handbook, or otherwise communicated (verbally or in writing/ to employees. 
-    This job description is intended to describe the general nature and work responsibilities of the position. 
-    This job description and the duties of this position are subject to change, modification and addition as deemed necessary by the company. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by supervisors, managers or other company officials. 
-    This job description does not constitute an employment contract between the company and any employee.
-    The job responsibilities of this position may include cross-training in other functions or positions to ensure satisfactory operation of the department or work area.

Employment at this company requires that you be capable of performing the essential functions of the job for which you are applying, effectively and safely.