Maintenance Coordinator
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Fetch Home Management LLC
Lancaster, PA, US
Summary
The Maintenance Coordinator oversees property maintenance activities, including troubleshooting issues, coordinating with vendors and tenants, and managing billing and inventory. They also ensure compliance with local regulations and maintain accurate logs of all maintenance tasks and work orders.
Job Description
The Maintenance Coordinator is responsible for overseeing and coordinating all maintenance-related activities for a portfolio of properties. This includes troubleshooting maintenance issues, coordinating with tenants, vendors, property managers, city officials, and handling billing, inventory audits, and material runs. The Maintenance Coordinator will also ensure that all maintenance tasks are completed efficiently, on time, and in compliance with local regulations.
Key Responsibilities:
- Troubleshoot Maintenance Issues: Act as the first point of contact for maintenance inquiries from tenants and property managers. Diagnose and assess maintenance issues, determine the level of urgency, and coordinate the appropriate response.
- Coordinate with Tenants: Communicate with tenants regarding maintenance schedules, expectations, and updates. Ensure that tenants are informed and satisfied with the work being performed.
- Vendor Coordination: Develop and maintain relationships with vendors and contractors. Schedule, assign, and oversee all maintenance work orders with third-party vendors, ensuring timely and quality completion.
- City and Municipal Coordination: Interface with city officials and inspectors to ensure that all maintenance work complies with local codes and regulations. Handle permit applications and inspections as necessary.
- Maintenance Billing: Track and process all maintenance-related invoices. Review vendor billing for accuracy, verify service completion, and manage disputes with vendors if needed. Ensure timely and accurate billing of maintenance expenses to property owners.
- Inventory Audits: Perform regular audits of maintenance inventory, including tools, materials, and equipment. Keep an accurate log of all inventory and initiate orders when supplies are low.
- Update Maintenance Logs: Ensure that all maintenance tasks, work orders, and vendor interactions are accurately logged in the company’s maintenance management system. Update property managers and owners on the status of ongoing and completed work.
Preventive Maintenance Scheduling: Develop and manage preventive maintenance schedules to ensure properties are well-maintained and operating efficiently, reducing the risk of costly repairs.
Qualifications:
- Education: High school diploma or GED required. Vocational training or certifications in building maintenance, construction, or property management are preferred. Preferred Bachelors Degree
Experience:
- 2+ years of experience as a maintenance coordinator.
- Experience working with vendors, contractors, and city officials.
- Familiarity with maintenance troubleshooting, repair processes, and preventive maintenance scheduling.
Skills:
- Excellent organizational and multitasking skills.
- Strong communication abilities to interact with tenants, vendors, and property managers.
- Proficiency in using maintenance management software, billing systems, and office suite tools.
- Ability to prioritize and manage urgent and non-urgent tasks effectively.
- Problem-solving skills to troubleshoot and assess maintenance issues.
Physical Requirements:
- Ability to perform light physical tasks such as material runs and occasional site visits.
- Valid driver's license and ability to use personal vehicle for material transportation.
Working Hours:
- (Flexible) Part-time position (Monday-Friday 7am-12pm) with flexibility for occasional after-hours or weekend calls for emergency maintenance issues.
Benefits:
- N/A
Pay
- Mid 2-5 Years ($15.00 to $20.00)
Fetch Home Management is a residential property management company serving property owners and residents across Central Pennsylvania, including Lancaster, York, Lebanon, Berks, and Dauphin counties.
We specialize exclusively in residential rental properties, managing single-family homes, small multifamily properties, and growing portfolios for local and out-of-area owners. Our focus is simple: protect the asset, improve performance, and make ownership easier through consistent oversight and clear communication.
Our services cover the full lifecycle of a rental property, including owner onboarding, tenant placement, rent collection, maintenance coordination, inspections, turnovers, renewals, and ongoing financial and operational reporting. We take a proactive approach—identifying areas for improvement, setting clear expectations, and addressing issues early to support long-term property performance.
At Fetch, we view property management as more than just collecting rent. We prioritize transparency, timely maintenance, and responsible decision-making to help owners maximize returns while providing residents with well-maintained homes and a professional rental experience.
As a locally rooted company, we value strong relationships with owners, residents, and trusted vendors throughout the communities we serve. Whether you’re new to rental ownership or managing an established portfolio, our team is committed to hands-on management, accountability, and doing things the right way.
Founded
2018
Company size
11-50 employees
Industry
Real Estate
Org type
Privately Held
Headquarters
Lancaster, Pennsylvania
Fetch Home Management is a residential property management company serving property owners and residents across Central Pennsylvania, including Lancaster, York, Lebanon, Berks, and Dauphin counties.
We specialize exclusively in residential rental properties, managing single-family homes, small multifamily properties, and growing portfolios for local and out-of-area owners. Our focus is simple: protect the asset, improve performance, and make ownership easier through consistent oversight and clear communication.
Our services cover the full lifecycle of a rental property, including owner onboarding, tenant placement, rent collection, maintenance coordination, inspections, turnovers, renewals, and ongoing financial and operational reporting. We take a proactive approach—identifying areas for improvement, setting clear expectations, and addressing issues early to support long-term property performance.
At Fetch, we view property management as more than just collecting rent. We prioritize transparency, timely maintenance, and responsible decision-making to help owners maximize returns while providing residents with well-maintained homes and a professional rental experience.
As a locally rooted company, we value strong relationships with owners, residents, and trusted vendors throughout the communities we serve. Whether you’re new to rental ownership or managing an established portfolio, our team is committed to hands-on management, accountability, and doing things the right way.
Founded
2018
Company size
11-50 employees
Industry
Real Estate
Org type
Privately Held
Headquarters
Lancaster, Pennsylvania