Maintenance Controller - Home Based

Job DetailsJob Location: Contour Home Based - Smyrna, TN 37167Position Type: Full TimeEducation Level: High SchoolSalary Range: $75,000.00 - $95,000.00 SalaryTravel Percentage: NegligibleJob Shift: AnyJob Category: Installation - Maint - RepairContour is a long-established aviation services company with a diverse range of capabilities. At Contour, our core values guide every action and decision. We are unwavering in our commitment to integrity and safety, which remains at the heart of all our business lines. Our team members exemplify an attitude of excellence, consistently striving to think like a customer. We believe there is strength in unity, and we work together as a team to achieve ambitious goals.

Full-Time Employee Benefits & Compensation Overview

As a full-time employee of Contour, you are eligible for the following benefits and programs:

Insurance

Health, vision, and dental insurance, plus short/long-term disability and voluntary life insurance (effective the first day of the month following your hire date)

401(k) Savings Plan

Eligibility begins the first day of the month following your hire date.
The Company offers a matching contribution up to 6% of your eligible compensation.
Enrollment guidelines and a 401(k) Enrollment Guide will be provided during onboarding.

Paid Sick Leave

Accrual of up to 56 hours of paid sick leave per year.
Unused sick leave rolls over annually until your sick bank reaches 480 hours.

Vested Vacation Hours

Eligible to receive vacation hours on January 1st following your hire date.
These hours will be vested and available for use in accordance with Company policies.

Non-Revenue/Space Available (NRSA) Travel Privileges

NRSA (non-revenue/space available) travel privileges on Contour upon hire and access to MyID Travel after 6 months of service.

Leaves of Absence

Eligible for various types of leave, including:

Medical Leave
Non-Medical Family Care Leave
Maternity and Paternity Leave
Personal Leave

Detailed leave policies are outlined in the Contour Employee Handbook, which will be provided during onboarding.

Compensation Details

The starting annual salary for this position is between $75,000.00 and $95,000.00 based on your prior work experience.
When you work on a Contour observed holiday, you are eligible to receive holiday pay which is paid at 2 times your hourly rate. Specific information regarding Contour’s observed holiday policy is outlined in our Employee Handbook which will be provided to you during the onboarding process should you be selected for employment

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Equal Employment Opportunity

Contour is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre-disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status.

Accommodations

Contour is committed to providing reasonable accommodations to applicants and employees. If you require accommodations during the application or onboarding process, please contact Human Resources at [email protected].

Join Our Growing Team

Our rapid growth has created exciting career opportunities. We invite you to become part of our family and contribute to our ongoing success.

Summary of Essential Duties

The Maintenance Controller is responsible for ensuring the safe, compliant, and efficient maintenance operation of the airline’s fleet. This role provides real-time technical oversight and direction to maintenance personnel, monitors aircraft status, and coordinates maintenance support to minimize operational disruptions while ensuring regulatory compliance.

Key Responsibilities

Provide clear information affecting maintenance status, action plans, return to service estimates, and other technical information as required to Contour Flight Operations, Management and Maintenance Department personnel
Communicate directly with flight crew members when operational discrepancies are discovered, and obtain all necessary information needed by technicians to perform prompt and effective repairs.
Utilize maintenance tracking computer systems and accomplish the planning, scheduling, and logistics to complete all scheduled maintenance activities within the requirements of the aircraft inspection programs.
Update Computerized Maintenance Tracking Program with verified compliance information using audited return to service documentation.
Update Flight Operations Software (FOS) in real time, indicating aircraft fleet maintenance status.
Responsible for ensuring that mechanical delays are handled in a safe and expeditious manner and in accordance with the General Maintenance Manual (GMM).
Maintenance Controller will coordinate with Flight Operations, Maintenance and Purchasing, as required, to expedite aircraft return to service.
Control and tracking of all deferred maintenance items (DMI)
Ensure all parts needed to clear DMIs are ordered per procedures
Authorize deferred maintenance items (DMI), (MEL, CDL, and MCI).
Ensure all deferrals are accomplished in accordance with company manuals and FARs.
Responsible for completing and distributing all applicable forms and documents in accordance with procedures set forth in company General Maintenance Manual
Provide tracking of parts and equipment while they are in transit to an aircraft on ground (AOG) aircraft.
Provides point of contact and control for maintenance performed on Company aircraft away from main maintenance base by company personnel or contract maintenance.
Monitors and schedules short term inspections and Airworthiness Directives (AD). (Short term is defined as seven (7) days or less and/or 100 Flight Hours or less.) 
Obtain required approvals and completion of Ferry Flight Authorization Forms.
Coordinates scheduled and unscheduled maintenance performed on company aircraft
Other duties as assigned by the leadership

Qualifications
Must be at least 23 years of age.
Airframe and Powerplant license required.
Completion of formal aircraft maintenance training for large turbine powered airplanes
Minimum of seven (7) years of experience as an aircraft mechanic and/or inspector for large, multi-engine jet aircraft
Minimum of five (5) years of maintenance experience on the Bombardier Canadair Regional Jet 200 fleet type, the Embraer 135 ER/LR, the Embraer 145 LR, or the Embraer Legacy 600.
Experience in airline day-to-day maintenance operations preferred.
Ability to multi-task in a fast-paced environment.  
Excellent working knowledge of aircraft systems, components, and methods
Understands OEM technical data manuals, and how to quickly obtain needed information and procedures
Must have experience and be highly proficient in Microsoft Excel, Word, Outlook, inventory software, and tracking systems.
Able to pass a required 10-year work history review and submit to criminal background and fingerprint checks.
Must pass a DOT required pre-employment drug screen and willing to submit to and pass FAA and Company mandated random drug and alcohol tests.
Authorized by law to work in the United States and able to travel in and out of the United States.
Must have a valid driver license and a good driving record.
Possess polished and professional interpersonal skills with a positive attitude and a customer-oriented mindset.
Possess strong leadership, interpersonal and organizational skills.
Must have well-developed people skills and the ability to work with a variety of personalities.
Able to handle interruptions and a fast-paced environment.
Maintain strong attention to detail.
Be self-motivated and able to motivate others.
Excellent interpersonal skills.
Ability to manage multiple complex projects simultaneously.
Ability to understand complicated logistical information.
Excellent communication skills both written and verbal delivered with tact and professionalism.
Ability to work independently and as part of a team.
Ability to work a varied schedule including nights, weekends, and holidays.
Ability to work in a safe professional manner adhering to all regulatory requirements including OSHA, EPA, state, and federal regulations.
Must have reliable internet access. 

Disclaimer: The above statements are intended only to describe the general nature and level of work required for the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in the position. Please be advised that the duties and expectations of this position may be subject to change.