Mailroom Attendant
Boost your chances before you apply.
KW PROPERTY MANAGEMENT AND CONSULTING
FL
Summary
The Mailroom Attendant is responsible for sorting and delivering mail and packages, maintaining accurate unit owner records, and managing maintenance requests. They must also provide professional customer service to residents and report any operational issues to the General Manager.
Job Description
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Prepare and deliver all packages.
- Notify owners of packages when too large to fit in mail box.
- Sort mail and deliver in the appropriate mail boxes.
- Provide renters with mail box keys and maintain key logs.
- Hold 1st Class mail up to sixty (60) days per request from owners.
- Report any unforeseen issues to the General Manager.
- Deal with customers in a polite and diplomatic manner.
- Ensure that high priority incoming & outgoing mail is processed in accordance with its priority.
- Maintain and update all unit owner information in computer database.
- Utilize proper phone etiquette for all incoming and outgoing phone calls made to residents. All calls should be clear and in a professional manner.
- Log in maintenance requests from residents and staff.
Work Environment
This position will be located primarily indoors and occasionally outdoors when it is necessary to deliver packages to owners.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 25 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures.
Position Type/Expected Hours of Work
This is a part-time, non-exempt (hourly) position. Days and hours of work will be determined based on the business needs of the property. This schedule may change to accommodate the business needs of the property.
Required Education and Experience
- Prior experience in a related position or in similar capacity.
- Working knowledge of computer and associated programs; MS Office Suite.
- Ability to multi-task, set and manage priorities.
- Excellent communication and listening skills to interact with a diverse and multi-culture population.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
KW Property Management & Consulting is a drug-free workplace.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Founded by CPAs Paul Kaplan and Robert White in 2004, KW PROPERTY MANAGEMENT & CONSULTING (KWPMC) has rapidly established itself as a premier association management company, headquartered in Miami. With a robust presence across Florida and the Bahamas, KWPMC operates with nearly 2,900 dedicated employees spread across seven strategic office locations. Our diverse portfolio includes upscale high-rises, stately homeowners associations (HOAs), and charming garden-style apartments, reflecting our commitment to serving the unique needs of approximately 100,000 units.
At KWPMC, we understand that the foundation of exceptional service lies in hiring skilled professionals and equipping them with comprehensive training and resources. This approach fosters a culture of leadership, enabling our team to adeptly navigate the wide array of challenges that arise in property management. Whether it's maintaining pristine aesthetics or swiftly addressing service and operational concerns, our management team is unwavering in its dedication to ensuring client satisfaction.
Our reputation as an industry leader is built on our innovative solutions and personalized service, which have earned us the trust of property owners and residents alike. By leveraging cutting-edge technology and best practices, KWPMC consistently delivers superior management services that enhance property value and enrich community living.
KWPMC is committed to sustainability and community engagement, ensuring that our practices not only benefit our clients but also make a positive contribution to the environment and society. Our team is passionate about creating vibrant communities where residents feel valued and connected.
Discover how KWPMC can elevate your property management experience with our proven expertise and commitment to excellence. Whether you're a property owner, resident, or potential employee, KWPMC is dedicated to making a positive impact in the communities we serve.
Founded
2004
Company size
1,001-5,000 employees
Industry
Real Estate
Org type
Privately Held
Headquarters
Doral, FL
Founded by CPAs Paul Kaplan and Robert White in 2004, KW PROPERTY MANAGEMENT & CONSULTING (KWPMC) has rapidly established itself as a premier association management company, headquartered in Miami. With a robust presence across Florida and the Bahamas, KWPMC operates with nearly 2,900 dedicated employees spread across seven strategic office locations. Our diverse portfolio includes upscale high-rises, stately homeowners associations (HOAs), and charming garden-style apartments, reflecting our commitment to serving the unique needs of approximately 100,000 units.
At KWPMC, we understand that the foundation of exceptional service lies in hiring skilled professionals and equipping them with comprehensive training and resources. This approach fosters a culture of leadership, enabling our team to adeptly navigate the wide array of challenges that arise in property management. Whether it's maintaining pristine aesthetics or swiftly addressing service and operational concerns, our management team is unwavering in its dedication to ensuring client satisfaction.
Our reputation as an industry leader is built on our innovative solutions and personalized service, which have earned us the trust of property owners and residents alike. By leveraging cutting-edge technology and best practices, KWPMC consistently delivers superior management services that enhance property value and enrich community living.
KWPMC is committed to sustainability and community engagement, ensuring that our practices not only benefit our clients but also make a positive contribution to the environment and society. Our team is passionate about creating vibrant communities where residents feel valued and connected.
Discover how KWPMC can elevate your property management experience with our proven expertise and commitment to excellence. Whether you're a property owner, resident, or potential employee, KWPMC is dedicated to making a positive impact in the communities we serve.
Founded
2004
Company size
1,001-5,000 employees
Industry
Real Estate
Org type
Privately Held
Headquarters
Doral, FL