MAC-SERVICE DESK ATTENDANT
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Sparrow
East Lansing, MI, US
Summary
The attendant is responsible for providing world-class customer service by greeting members, managing facility access, and handling POS transactions. They also assist with court reservations, equipment rentals, and general member inquiries.
Job Description
Job Opportunity
Job ID: 55738
WEEKEND SHIFT: Saturday 1:00 pm - 5:00 pm, Sunday 1:00 pm - 5:00 pm
Description:
Positions Location: East Lansing, MI
Job Description
General Purpose of Job:
To provide world class customer service and assistance to members and guests entering the facility by saying “hello” and “goodbye”, utilizing names, acknowledging everyone, and always staying consistent and informed..
Essential Duties:
This job description is intended to cover the minimum essential duties assigned on a regular basis. Associates may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.
- Greeting each member and guest
- Accepting ownership and responsibility
- Maintaining knowledge on current club programs
- Scheduling/reserving courts
- Sign-up for program registration
- Problem solving.
- POS Transactions
- Answering phones, paging, and placing calls into VM.
- Renting out equipment
- Fond Farewell
Job Requirements
| General Requirements | • None |
| Work Experience | • Previous customer service experience required. |
| Education | • High School Diploma |
| Specialized Knowledge and Skills | Required: • Must have a friendly disposition and the desire to work with people Preferred: • Must have the ability to multi-task |
Sparrow Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
Job Family
Service/Support/Skilled Maintenance
Requirements:
| Shift | Days |
| Degree Type / Education Level | High School / GED |
| Status | Part-time Non-Benefit Eligible |
| Facility | Michigan Athletic Club |
| Experience Level | New Grad |
As Mid-Michigan’s premier healthcare organization and the region’s largest private employer, University of Michigan Health-Sparrow provides quality care to hundreds of thousands of people each year. With 526 providers at 115 sites of care across the region, Sparrow is your community health partner in Mid-Michigan, no matter what town or county you call home.
Our mission is to provide the best possible care to every patient, every time. What does that mean?
It means we bring critical care to rural communities. We keep your kids healthy at our primary care practices. We help you get active at our fitness and recreation centers in Lansing and Charlotte. We provide world-class care to patients fighting cancer at the flagship Herbert-Herman Cancer Center and deliver the most advanced treatment for a healthy heart at the Thoracic Cardiovascular Institute. We welcome your new little ones into the world at the Mother Baby Center, where we deliver 4,000 babies a year. And we provide the best emergency care in Mid-Michigan as the region’s only Level 1 Trauma Center.
We’re committed to providing the best care for patients like you — and your family and friends in Mid-Michigan — because supporting the health of our community is what matters to us most.
Founded
1896
Company size
5,001-10,000 employees
Industry
Hospitals and Health Care
Org type
Nonprofit
Headquarters
Lansing, Michigan
As Mid-Michigan’s premier healthcare organization and the region’s largest private employer, University of Michigan Health-Sparrow provides quality care to hundreds of thousands of people each year. With 526 providers at 115 sites of care across the region, Sparrow is your community health partner in Mid-Michigan, no matter what town or county you call home.
Our mission is to provide the best possible care to every patient, every time. What does that mean?
It means we bring critical care to rural communities. We keep your kids healthy at our primary care practices. We help you get active at our fitness and recreation centers in Lansing and Charlotte. We provide world-class care to patients fighting cancer at the flagship Herbert-Herman Cancer Center and deliver the most advanced treatment for a healthy heart at the Thoracic Cardiovascular Institute. We welcome your new little ones into the world at the Mother Baby Center, where we deliver 4,000 babies a year. And we provide the best emergency care in Mid-Michigan as the region’s only Level 1 Trauma Center.
We’re committed to providing the best care for patients like you — and your family and friends in Mid-Michigan — because supporting the health of our community is what matters to us most.
Founded
1896
Company size
5,001-10,000 employees
Industry
Hospitals and Health Care
Org type
Nonprofit
Headquarters
Lansing, Michigan
