Lot Attendant

Job Details: Job Location: DAA ET - JOHNSON CITY, TN, Education Level: High School, Salary Range: Undisclosed, Job Category: Automotive, Primarily responsible for coordinating the physical movement of vehicles on the lot and through the sales lane.  

JOB DUTIES 

Conduct inspection of support equipment for proper working order 
Conduct presale walk to ensure vehicles are in assigned lane as scheduled 
Identify and address missing vehicles, overflow areas, inoperable vehicles and other issues 
Maintain the run list indicating vehicles with no keys, late vehicle entries, and/or late number changes 
Respond to customer and dealer inquiries and concerns 
Coordinate and direct vehicle movement to maintain continuous flow of traffic to the block 
Oversee parking sold vehicles and re-parking non-sold vehicles 
Report theft, lot damage, or any safety concerns to management   

Qualifications: POSITION REQUIREMENTS 

High School Diploma/GED 
Working knowledge of vehicles 
Data entry 
Basic computer skills   

CHARACTERISTICS 

Safety conscious, with a focus on customer service. 
Pride in their work and reputation of themselves and DAA 
Positive attitude and willingness to help where needed 
Team focused attitude that will contribute to a positive work environment 
Aware of health, safety and security issues   

SKILLS & QUALIFICATIONS 

Ability to drive vehicles with standard and automatic transmission. 
Basic mechanical knowledge of identifying (i.e., flat tires, low gas, jump-starting vehicles.) 
Regular and substantial contact with others.
Contacts usually involve discussions related to policies and programs and may include proposal or presentation writing, negotiation with vendors, and the like.
Handles sensitive, complex, and/or confidential information 
Requires moderate interpersonal and communication skills to ensure that customer requests or needs are met.
Acknowledges and clarifies customer inquiries, requests, or complaints to ensure that needs are identified, documented and addressed 
Tasks are multiple and focus more on single processes.
Work is sometimes standardized and sometimes varied.
There is no responsibility for budget, revenues and/or expenditures 
Performs tasks and duties under general supervision, using established procedures and innovation.
Chooses from limited alternatives to resolve problems.
Occasional independent judgment is required to complete work assignments.
Often makes recommendations to work procedures, policies and practices.
Refers unusual problems to supervisor   

PHYSICAL REQUIREMENTS 

Work involves continuous exposure to hazardous substances, potentially dangerous situations, and unpleasant work conditions such as adverse weather conditions or extreme risk of accident or ill health 
Position requires occasional or frequent moderate physical activity which includes 40% walking, 30% standing, 5% pulling, 5% pushing, 15% in cramped or confined spaces, and 5% sitting