Logistics coordinator Sr.staff(Korean Bilingual)
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SBT Global, Inc.
Duluth, GA, US
Summary
This role manages end-to-end logistics operations including ocean, air, and drayage freight, ensuring accurate billing and reliable service for key accounts. The coordinator acts as the primary point of contact for customers and vendors while maintaining logistics data and reporting KPIs.
Job Description
Company Description
Pay rate: ~$30.25/hr, DOE
Work Location: Duluth, GA
Contract Period: 1 yr
**Korean Bilingual Required**
Job Description
This role is responsible for end-to-end logistics operations across Ocean Import, Ocean Export, US Drayage, and Air Freight. The position manages customer communication, coordinates with carriers, forwarders, and drayage vendors, and oversees freight cost/billing accuracy to ensure smooth and reliable logistics execution for key accounts.
Key Responsibilities
- Ocean Import: Manage shipping schedules, review B/L and customs documentation, track inbound cargo, and resolve issues through timely customer communication
- Ocean Export: Process bookings, prepare and review shipping documents (S/O, B/L, etc.), coordinate schedules with carriers, and support export customs clearance
- US Drayage: Coordinate port/rail terminal pickup and delivery schedules, negotiate and settle drayage vendor rates, and manage demurrage/detention charges
- Air Freight: Coordinate urgent and special cargo shipments, manage flight schedules and freight rates, and communicate with forwarders
- Provide regular status updates and issue reporting to customers
- Verify vendor (carrier, forwarder, drayage company) rates and invoices, and manage the billing/settlement process
- Handle freight claims and billing dispute resolution
- Maintain logistics data and prepare reports (KPIs, cost analysis, etc.)
Qualifications
- Bachelor's degree (Logistics, International Trade, Business, or related field preferred)
- Minimum 2 years of experience in ocean/air freight operations (experience in import, export, or drayage preferred)
- Business-level English communication skills (email and phone correspondence)
- Proficiency in MS Office (Excel, PowerPoint, etc.)
- Strong attention to detail and ability to manage multiple tasks with a high level of responsibility
Preferred Qualifications
- Prior experience at a freight forwarder, ocean carrier, or 3PL
- Understanding of US drayage/terminal operations
- Experience using TMS/ERP or other logistics systems
- Experience supporting manufacturing (especially solar/energy sector) accounts
Additional Information
All your information will be kept confidential according to EEO guidelines.
SBT Global offers an all-in-one service for Data & BI-based ERP and CRM implementation. We specialize in providing consulting and implementation services for enterprise management applications like ERP and CRM. Our goal is to help companies optimize internal resources and enhance customer experiences.
The data generated by these applications is carefully analyzed using SBT Global's solutions, allowing for the creation of strategic and intelligent insights, which bring new value to your company.
Our services cover everything from consulting, implementation, development, to operation and maintenance of enterprise management applications. As a total service company, we ensure comprehensive support throughout the entire life cycle.
SBT Global aspires to be a leading SAP partner, fostering a win-win relationship with SAP to lead the domestic and international business. We aim to expand the domestic SAP market through our specialized solutions and establish a presence in the global market by exploring new opportunities.
SPECIALTIES: SAP Consulting & Implementations (Conversion) | SAP-Centric Solutions (CO-PA) | SAP Operations & Maintenance | Salesforce CRM Consulting & Implementations
Founded
2004
Company size
51-200 employees
Industry
IT Services and IT Consulting
Org type
Privately Held
Headquarters
Seongnam-si, Bundang-gu, Gyeonggi-do
SBT Global offers an all-in-one service for Data & BI-based ERP and CRM implementation. We specialize in providing consulting and implementation services for enterprise management applications like ERP and CRM. Our goal is to help companies optimize internal resources and enhance customer experiences.
The data generated by these applications is carefully analyzed using SBT Global's solutions, allowing for the creation of strategic and intelligent insights, which bring new value to your company.
Our services cover everything from consulting, implementation, development, to operation and maintenance of enterprise management applications. As a total service company, we ensure comprehensive support throughout the entire life cycle.
SBT Global aspires to be a leading SAP partner, fostering a win-win relationship with SAP to lead the domestic and international business. We aim to expand the domestic SAP market through our specialized solutions and establish a presence in the global market by exploring new opportunities.
SPECIALTIES: SAP Consulting & Implementations (Conversion) | SAP-Centric Solutions (CO-PA) | SAP Operations & Maintenance | Salesforce CRM Consulting & Implementations
Founded
2004
Company size
51-200 employees
Industry
IT Services and IT Consulting
Org type
Privately Held
Headquarters
Seongnam-si, Bundang-gu, Gyeonggi-do