Lobby Bartender

Job Details: Job Location: Westin Rancho Mirage Golf Resort and Spa - Rancho Mirage, CA, Position Type: Full-Time/Part-Time, Salary Range: $16.90 - $16.90Hourly, About Westin

At Westin Hotels & Resorts, we are committed to empowering the well-being of our guests. Through refreshing environments, thoughtful amenities, and revitalizing programming, we help ensure guests leave feeling better than when they arrived. We understand that travel can challenge well-being, and we take pride in being trusted partners who anticipate needs, deliver instinctive service, and create journeys that help guests be at their best.

We're seeking enthusiastic hospitality professionals who are passionate about delivering exceptional service and creating memorable guest experiences. At Westin Rancho Mirage Golf Resort & Spa, we believe that together, we rise.

Position Summary

The Bartender is responsible for providing exceptional beverage service while creating a welcoming and engaging atmosphere for guests. This role prepares and serves alcoholic and non-alcoholic beverages, maintains high standards of service and sanitation, and delivers memorable experiences through attentive, personalized hospitality. The Bartender works closely with servers, food runners, culinary teams, and leadership to ensure exceptional guest satisfaction and operational excellence.

Key Responsibilities

Guest Experience & Service

Greet guests promptly and professionally, creating a warm and welcoming atmosphere.
Prepare and serve alcoholic and non-alcoholic beverages according to recipes, standards, and guest preferences.
Provide recommendations on cocktails, beer, wine, and specialty beverages.
Anticipate guest needs and respond promptly to requests.
Ensure guest satisfaction and professionally resolve guest concerns.
Build rapport with guests to create a personalized experience that encourages repeat visitation.
Present guest checks accurately and process payments according to company procedures.
Maintain a professional, friendly, and engaging presence at all times.

Beverage Operations

Maintain expert knowledge of beverage menus, specialty cocktails, wine lists, beer selections, and resort amenities.
Verify guest age and ensure compliance with all responsible alcohol service requirements.
Monitor alcohol consumption and follow responsible beverage service practices.
Maintain proper stock levels of liquor, beer, wine, mixers, garnishes, glassware, and supplies.
Prepare fresh garnishes and ingredients according to quality standards.
Ensure the bar, service stations, and guest areas remain clean, organized, and properly stocked.
Complete opening, closing, inventory, and side-work duties as assigned.
Assist with special events, holiday programming, banquets, and resort functions as needed.

Sanitation & Safety

Follow all food safety, sanitation, and responsible alcohol service guidelines.
Maintain compliance with local, state, and federal health regulations.
Ensure work areas remain clean, organized, and safe.
Report safety concerns, equipment issues, or guest incidents promptly.
Handle and store food, beverages, and supplies according to established sanitation procedures.

Teamwork & Support

Work collaboratively with servers, food runners, bussers, hosts, culinary associates, and leadership teams.
Support fellow team members during peak business periods.
Participate in pre-shift meetings and ongoing training programs.
Assist with maintaining outlet appearance and operational readiness.
Perform additional duties as assigned to support departmental and resort objectives.

Knowledge, Skills & Abilities

Strong customer service and hospitality skills.
Excellent communication and interpersonal abilities.
Strong knowledge of mixology, wine, beer, spirits, and beverage service standards.
Ability to provide exceptional service in a fast-paced environment.
Strong organizational skills and attention to detail.
Ability to multitask while maintaining professionalism and service standards.
Ability to handle cash, process transactions, and accurately manage guest checks.
Commitment to providing exceptional guest experiences.
Ability to work effectively both independently and as part of a team.

Qualifications: Qualifications

High school diploma or equivalent preferred.
Previous bartending experience in a restaurant, hotel, lounge, bar, or resort environment preferred.
Luxury hotel or resort experience preferred.
Food Handler Certification required or obtainable upon hire, as required by law.
Responsible Beverage Service (RBS) Certification required or obtainable upon hire, as required by law.
Must meet minimum legal age requirements to serve alcohol.
Ability to work a flexible schedule, including evenings, weekends, holidays, and special events.
Fluent in English (verbal and written); bilingual skills are a plus.

Physical Requirements

Predominantly indoor work environment.
Ability to stand and walk for extended periods throughout the shift.
Frequent bending, reaching, kneeling, twisting, and carrying supplies.
Ability to lift and carry up to 50 lbs. occasionally.
Frequent communication requiring hearing, speaking, and visual acuity.
Ability to safely maneuver in crowded bar and restaurant environments.

Benefits

Westin Rancho Mirage Golf Resort & Spa offers eligible associates a comprehensive benefits package including:

Medical, Dental, and Vision coverage
Basic Life, Voluntary Life, AD&D insurance options and more
401(k) and Roth Retirement Plans with company match
Hotel Discount Program
Career development and growth opportunities

Additional Information

Regular attendance and schedule flexibility are essential.
Associates must comply with all Dolphin California Hotel Management, LLC policies and safety standards.
Due to the cyclical nature of hospitality, schedules may vary based on business needs.

Background Check Notice

In accordance with the Fair Credit Reporting Act (FCRA) and applicable state laws, a consumer report (background check) may be obtained as part of the employment process. You will receive all required disclosures, authorizations, and notices prior to any adverse employment decision.

Equal Employment Opportunity

Westin Rancho Mirage Golf Resort & Spa is an Equal Employment Opportunity employer. We are committed to fostering an inclusive workplace and do not discriminate based on any protected characteristic under federal, state, or local law.