Lobby Attendant
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SHAMIN HOTELS MASTER
Virginia Beach, VA, US
Summary
The Lobby Attendant is responsible for maintaining the cleanliness and presentation of public hotel areas, including the lobby, elevators, and fitness center. They must also respond promptly to guest requests and spills to ensure a welcoming environment.
Job Description
Job Details: Level: Entry, Job Location: HOT166 - HILTON- VA BEACH - Virginia Beach, VA, Position Type: Full-Time/Part-Time, Education Level: High School, Salary Range: $15.00 - $15.00Hourly, Travel Percentage: None, Job Shift: Day Shift: 8:30 am- 5:30 pm, Job Category: Hospitality - Hotel, Lobby Attendant – Hilton Virginia Beach Oceanfront
Keep our most-seen spaces guest-ready. As a Lobby Attendant, you're the first impression for every guest who walks through our doors.
What you'll do:
Clean and maintain public spaces: lobby, elevators, public restrooms, fitness center, and pool areas
Push a cleaning cart and use equipment to mop, vacuum, and wipe down surfaces
Keep high-traffic areas spotless and stocked throughout your shift
Respond to spills and guest requests promptly
Schedule:
9:00 AM – 5:00 PM
Weekend and holiday availability required as needed
What you'll need:
Ability to stay on your feet for the full shift
Able to push a cart, reach, bend, and lift as the job requires
Comfortable using cleaning equipment (mop, vacuum, etc.)
Strong attention to detail and pride in a clean, welcoming space
Reliable and guest-focused
Join a team that takes pride in creating a clean, welcoming environment for every guest.
What makes you a fit for the Shamin team:
T.O.P. mindset
Team up – you pitch in and support the people around you
Own it – you take responsibility for your spaces and your work
Passionately serve – you genuinely care about the guest experience
Shamin Hotels is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We thank all applicants for their interest, but only those selected for an interview will be contacted.
Qualifications: Qualifications:
High school diploma or equivalent.
Previous experience in customer service, hospitality, or a related field.
Excellent communication and interpersonal skills.
Friendly and outgoing personality with a genuine desire to help others.
Strong problem-solving abilities and ability to remain calm under pressure.
Knowledge of hotel operations, local attractions, and tourist services.
Professional appearance and demeanor.
Ability to stand, walk, and lift objects for extended periods.
Flexibility to work varying shifts, including evenings, weekends, and holidays.
The Hilton Lobby Ambassador plays a vital role in creating a positive first impression and ensuring that guests feel welcome and valued throughout their stay. Their dedication to exceptional service, attention to detail, and proactive approach to guest engagement contribute to the overall success and reputation of the hotel.
Shamin Hotels is the largest hotel owner and operator in Virginia, with a 45+ year history and extensive portfolio spanning 79 hotels, 10,000+ rooms, and 2+ million customers served per year across Virginia, New York, Maryland, Florida, and North Carolina.
Shamin invests in trusted brands and cultivates each classic hotel with signature touches, resources, styles, and services to enhance the routine business meeting or unique special occasion.
Founded
1979
Company size
1,001-5,000 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Richmond, Virginia
Shamin Hotels is the largest hotel owner and operator in Virginia, with a 45+ year history and extensive portfolio spanning 79 hotels, 10,000+ rooms, and 2+ million customers served per year across Virginia, New York, Maryland, Florida, and North Carolina.
Shamin invests in trusted brands and cultivates each classic hotel with signature touches, resources, styles, and services to enhance the routine business meeting or unique special occasion.
Founded
1979
Company size
1,001-5,000 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Richmond, Virginia