Loan Assistant - Bilingual
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MABREY BANK
Broken Arrow, OK, US
Summary
Assist Lending Officers and Credit Administration by guiding bilingual customers through the loan process. Handle administrative tasks including processing credit reports, insurance requests, and preparing loan closing documents.
Job Description
Job DetailsJob Location: Broken Arrow Branch - Broken Arrow, OK 74012As our Bilingual Loan Assistant, your attention to detail and passion for helping others will play a key role in assisting our Lending Officers and Credit Administration team. In this position, you’ll use your bilingual communication skills to guide customers through the loan process, ensuring each interaction is clear, professional, and personalized.
This is a full-time, non-exempt position. Usual days and hours are Monday through Friday, 8:00am to 5:00pm. Hours vary depending on business needs.
What you’ll need to be our Bilingual Loan Assistant:
High School Diploma or GED.
Ability to communicate fluently in English and Spanish in written and verba communication.
Proficient use of a personal computer.
Three-plus years of banking experience.
Analytical and problem-solving skills.
Excellent interpersonal, verbal, and written communication skills.
Why you’ll enjoy working at Mabrey:
Commitment to community investment and engagement.
Family owned and locally operated.
Dedication to team member learning and development.
Visible leadership with a commitment to service.
What you’ll do as a Bilingual Loan Assistant:
Provide exceptional customer service skills and adhere to Mabrey Bank’s EXCEED Customer Service Standards.
Process various documents such as credit reports, NADA values, and Certificates of Good Standing.
Perform administrative duties such as pulling credit reports, completing requests for insurance, and building customer profiles in our system.
Review and sort necessary documents for loan closings.
Who We Are:
Mabrey Bank is dedicated to providing the personalized service of a family-owned bank, while delivering financial offerings and technologies of larger, national institutions. With a legacy spanning four generations, the Mabrey family has played a pivotal role in providing consistent leadership to both the organization and communities served.
Mabrey Bank is an equal opportunity employer. We are continuously committed to providing equal employment to all qualified applicants. Teammates and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
The Mabrey family has been involved with the bank for four generations, providing steady leadership to this well-known independent community bank. With 15 locations throughout Oklahoma the bank is staffed by more than 260 professionals, provides financial services to more than 25,000 customers and maintains assets totaling more than $1.5 billion.
What makes Mabrey Bank unique is the fact that customers can enjoy friendly and flexible service from a family bank while receiving financial offerings that rival the largest national banks. That mission – of building loyal customer relationships through a professional, positive culture – is at the heart of Mabrey Bank creating “Solutions for Life” for its customers, a majority of whom are small- to mid-sized companies.
From business banking and mobile banking to personal banking and a variety of loans and trust services, Mabrey Bank offers a wide range of services to meet the needs of its customers.
One of the fastest growing offerings has been the bank’s private banking division, which delivers a coordinated approach to strengthening every aspect of a customer’s financial life. This individualized concierge service is customized to meet a client’s needs and includes a host of products, including a suite of lending products and private client wealth management services to provide advice on retirement planning, charitable giving, investments, managing a family business or preparing for the next generation.
The bank’s treasury management services are also highly popular with small- and mid-sized companies, who utilize this expertise to help them run their businesses more efficiently. With services ranging from business online banking and autopay management to credit card processing and electronic check services, Mabrey Bank’s offerings rival products offered by national banks.
Member FDIC. Equal Housing Lender.
Founded
1924
Company size
201-500 employees
Industry
Banking
Org type
Privately Held
Headquarters
Bixby, OK
