Liquor Store Customer Service Representative (Part-time)

Liquor Store Customer Service Representative (Part-time)

Deadline to Apply: October 5, 2026

Expected Start Date: September/October 2026

Details

• Part Time ongoing (Part-time/Temporary/Seasonal Status), non-exempt
• Starts at $15.00/hour, depending on qualifications
• Reports to Liquor Store Manager
• Located at one of the Eden Prairie Liquor Store Locations
  • Store 1: Prairie Village Mall, 16508 W. 78^th (near Kowalski’s)
  • Store 2: 8018 Den Road (near Cub Foods)
  • Store 3: Prairie View Mall, 968 Prairie Center Dr. (near Lunds and Byerlys)
• Hours are typically up to 20 hours per week; including evenings, weekends and holidays.

Responsibilities

The Liquor Store Operations generates nearly $10 million in sales annually providing about $1 million in profits that go back to the City. The profits generated by the liquor stores are used to fund several City projects including the pavement management program, facility maintenance and replacement of playground equipment.

The Liquor Store Customer Service Representative’s primary position responsibilities and areas of impact are:

• Provides a pleasant shopping experience by welcoming customers in the store, researching and answering questions related to products and merchandise.
• Ensures customers have a positive purchasing experience by educating customers on products and merchandise so buyers can make an informed decision.
• Creates smooth transactions for customers by following all policies, procedures and laws related to liquor store procedures (i.e. selling liquor to individuals that are 21 years of age and older, etc.) in a seamless and effective fashion.
• Fosters a constructive environment for shoppers to view and purchase items by positioning product on shelves and shifting merchandise to an appealing location. Assisting with unloading large delivery trucks and taking inventory.
• Maintains the store’s presentation is held to a high standard by cleaning the floor, shelves and backroom.

While these areas are the primary focus of this position, we believe strongly in teamwork and employees will be called upon to perform a variety of duties as a part of their role with the City.

Requirements

• High school diploma or equivalent (GED) required. Previous work experience in retail, service or liquor industry preferred.  
• Ability to reconcile cash and receipts, able to obtain knowledge of cash register and point-of-sale procedures.
• This position requires the ability to lift/pull/push/move/carry up to 50 lbs on a regular basis. The ability to bend/stand/reach is also required.
• Candidates must successfully complete and pass the City’s evaluation of the pre-employment process prior to their first day of employment. Pre-employment processes for this position includes professional reference checks, background check, work verification.

Skills

• Able to convey a message to get a point across. Communicates in a clear and concise manner. Able to write clearly and succinctly. Tailors message to a variety of communication settings and styles.
• Ability to perform and/or coordinate several activities, responsibilities, and tasks simultaneously in a polite and professional manner. Prioritizes what needs to get done. Keeps things neat and orderly. Utilizes tools for efficiency. Factors several considerations when planning. Establishes methods to ensure routine tasks are completed.
• Ability to tackle a problem by using logical, systematic, sequential approach. Makes a systematic comparison of two or more alternatives. Notices discrepancies and inconsistencies in available information. Identifies a set of features, parameters or considerations to take into account in analyzing a situation or making a decision.

City of Eden Prairie Values

We are a service organization. We take pride in what we do. We cultivate a supportive, encouraging and productive culture with a strong customer focus. We promote wellness and plan work/life balance into our goals. We value differences and foster inclusion. We achieve success by exhibiting our core values: collaboration, innovation, integrity, performance and relationships.

Application Process

To apply, click on "apply now" at the top of the page or visit www.edenprairieMN.gov and click on the Jobs tab.