Lift Operator
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Mount Southington
Bristol, CT, US
Summary
The Lift Operator is responsible for the safe and efficient operation of ski lifts while assisting guests with loading and unloading. They must monitor lift lines, respond to emergency situations, and maintain the cleanliness of the lift terminals.
Job Description
Job Details: Job Location: Mt Southington Ski Area Inc - Plantsville, CT, Position Type: Seasonal, Salary Range: Undisclosed, Job Shift: Primarily Outdoors, Job Category: Lifts & Tickets, Position Summary
The Lift Operator is responsible for the efficient, professional, and guest-focused operation of the ski lifts. They play a key role in the guest experience by assisting riders with loading and unloading, monitoring lift use and operation, communicating rider responsibilities, and helping ensure smooth daily operations in all weather conditions.
Key Responsibilities
Operate ski lifts in accordance with established Internal Operating Procedures
Assist guests with loading and unloading lifts, including children, beginners, and guests with adaptive equipment
Monitor lift lines and control guest flow
Respond promptly to lift stoppages, slowdowns, and emergency situations in accordance with established operating procedures
Communicate clearly and professionally with other lift operators and supervisors in person and via radio
Communicate and reinforce guest responsibilities for loading, riding, and unloading lifts; address behavior that is not in compliance with lift operating procedures and escalate concerns to supervisors as appropriate
Maintain cleanliness and organization of lift terminals and surrounding areas
Provide great guest service and answer questions about the mountain, trails, and conditions
Accurately record all hours worked, ensure time entries are complete, and promptly resolve any discrepancies prior to the end of each pay period
Complete required training as assigned by mountain leadership
Other duties as assigned by mountain leadership
Qualifications, Requirements, and Compensation: Qualifications
Must be 18 years or older
Strong communication and teamwork skills
Positive attitude and customer mindset
Ability to work in a fast-paced, high-volume environment
Ability to work flexible schedule, including weekends, nights, and holidays
Must be eligible to work in the United States
Successful completion of background check
Work Environment & Physical Requirements
Ability to stand, walk and perform applicable duties including repetitive physical tasks for extended periods of time (up to 8+ hours)
Ability to walk, stand and navigate snow-covered, icy, uneven, and changing terrain, surface and sub-surface conditions
Ability to respond quickly to on-hill and emergency situations
Ability to work outdoors in varying weather conditions, including cold temperatures, snow wind, and limited visibility
Ability to bend, shovel snow, and assist guests physically when needed
Ability to work at heights and around mechanical equipment
Ability to occasionally lift up to 50 lbs
Compensation & Benefits
Compensation: $18.50/hour
Benefits: Complimentary ski/ride access for the duration of employment and employee discounts on food and beverages at participating locations (subject to mountain policy)
