Library Technology Support Assistant
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Berklee College of Music
Boston, MA, US
Summary
The Library Technology Support Assistant provides technical support for library computers, software, and audiovisual equipment, including troubleshooting and maintenance. The role also involves setting up and operating audiovisual systems for events and managing support tickets.
Job Description
In order to participate in Berklee Student Employment, a student must fulfill the following requirements:
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Current student at Berklee College of Music or Boston Conservatory at Berklee.
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Enrolled at least half-time in a degree, diploma, or certificate-seeking undergraduate or graduate program. Summer is the only semester in which a student can maintain employment without being enrolled. In this case, the student must be pre-registered for the upcoming fall semester. This exception does not apply to fall or spring semesters.
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Have a valid United States Social Security Number (SSN).
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Remain in “valid” Visa status as applicable.
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A minimum 2.0 cumulative GPA. Students in their first semester can work, even though they do not have an official GPA until the completion of their first semester.
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Federal Work Study student may apply.
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In good disciplinary standing.
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Must be located in the U.S.
For complete program details, please go to our website: www.berklee.edu/se.
The Library Technology Support Assistant provides technical support for library computers, software, and audiovisual equipment, including troubleshooting, maintenance, and event setup.
The Library Technology Support Assistant supports the efficient operation of library facilities and computer labs by providing technical assistance for computer workstations, software, and audiovisual equipment. The role includes troubleshooting, submitting and tracking support tickets, assisting with installations and updates, maintaining equipment, and supporting events by setting up and operating audiovisual systems.
Key Responsibilities
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Troubleshoot and resolve technical issues for library computers and audiovisual equipment.
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Submit, track, and document support tickets with detailed records.
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Assist with hardware/software installations, updates, and routine maintenance.
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Set up, operate, and provide technical support for audiovisual equipment at events.
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Help develop training materials for computer use and troubleshooting.
Required Skills
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Strong knowledge of MacOS.
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Proficiency with audiovisual equipment and event setup/operation.
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Excellent problem-solving, organizational, and time-management skills.
Hourly Rate: $16.97
Hiring Manager: Youn Choi
Berklee’s campus in Valencia is the first international campus established by the renowned Berklee College of Music - and its first campus outside of Boston.
Located in the iconic City of Arts and Sciences in Valencia, Spain, the magnificent 3,600 square meter campus has been designed specifically for music and is equipped with state-of-the art technology.
Berklee’s Valencia campus aims to provide a hub to launch the careers across the globe for the most musically talented international students. Offering a unique curriculum, as well as an International Career Center to assist students in their transition from student to music professional, the campus presented Berklee College of Music’s first graduate master’s degree programs in contemporary music (Scoring for Film, Television and Video Games; Contemporary Performance (Production Concentration); and Global Entertainment and Music Business) in September 2012, and launched a fourth new graduate program: Music Production, Technology, and Innovation in September 2013.
In addition, Berklee’s campus in Valencia offers the First Year Abroad and the Study Abroad programs for Berklee students from Boston to study for one or two terms at Valencia, Summer and Special Programs, as well as a new way for musicians around the world to join the global music community – as performers, as practitioners, and as leaders.
Berklee is the preeminent institute of contemporary music and the performing arts, offering undergraduate, graduate degree programs and other capacity building programs at its campuses in Boston, Massachusetts, New York, New York, and Valencia, Spain, through its award-winning distance learning program, Berklee Online and the Berklee Abu Dhabi Center in the UAE. Dedicated to nurturing the creative and career potential of the world’s most inspired artists, Berklee’s commitment to arts education is reflected in the work of its students, faculty, and alumni—hundreds of whom have been recognized with Grammy, To
Founded
2012
Company size
51-200 employees
Industry
Higher Education
Org type
Educational
Headquarters
Valencia, Valencian Community
Berklee’s campus in Valencia is the first international campus established by the renowned Berklee College of Music - and its first campus outside of Boston.
Located in the iconic City of Arts and Sciences in Valencia, Spain, the magnificent 3,600 square meter campus has been designed specifically for music and is equipped with state-of-the art technology.
Berklee’s Valencia campus aims to provide a hub to launch the careers across the globe for the most musically talented international students. Offering a unique curriculum, as well as an International Career Center to assist students in their transition from student to music professional, the campus presented Berklee College of Music’s first graduate master’s degree programs in contemporary music (Scoring for Film, Television and Video Games; Contemporary Performance (Production Concentration); and Global Entertainment and Music Business) in September 2012, and launched a fourth new graduate program: Music Production, Technology, and Innovation in September 2013.
In addition, Berklee’s campus in Valencia offers the First Year Abroad and the Study Abroad programs for Berklee students from Boston to study for one or two terms at Valencia, Summer and Special Programs, as well as a new way for musicians around the world to join the global music community – as performers, as practitioners, and as leaders.
Berklee is the preeminent institute of contemporary music and the performing arts, offering undergraduate, graduate degree programs and other capacity building programs at its campuses in Boston, Massachusetts, New York, New York, and Valencia, Spain, through its award-winning distance learning program, Berklee Online and the Berklee Abu Dhabi Center in the UAE. Dedicated to nurturing the creative and career potential of the world’s most inspired artists, Berklee’s commitment to arts education is reflected in the work of its students, faculty, and alumni—hundreds of whom have been recognized with Grammy, To
Founded
2012
Company size
51-200 employees
Industry
Higher Education
Org type
Educational
Headquarters
Valencia, Valencian Community
