Library Associate, 30 hrs per week
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Jackson County Library District
Rogue River, OR, US
Summary
The Library Associate provides front-line customer service, manages patron accounts, and processes library materials at the circulation desk. They also assist with library programming, outreach, and general clerical duties to ensure the facility remains operational.
Job Description
Description
JOB CLOSE DATE: September 24, 2026 @ 9:00am PST
Position Summary
The Library Associate position performs front-line customer service and a variety of moderately complex technical and paraprofessional duties in support of various sections or functions of the library, primarily at the Circulation or other service desk. Excellent customer service to library patrons is the core tenet of the Library Associate position.
Duties and Responsibilities
- Provides customer service by welcoming and registering patrons, issuing library cards, checking in and out materials, and managing patron accounts.
- Processes all incoming and returned materials in all formats performing inspection, check in, holds/requests fulfillment, status update, branch transfers, or security measures as needed and necessary for expedient delivery of materials.
- Performs daily and/or monthly hold routines to gather, maintain, organize, update, and/or transfer materials for customer holds pickup.
- Accepts and processes fines, fees, or other payments.
- Assists patrons with locating materials using computers or explaining procedures (checking out, logging onto the Internet, making copies, etc.)
- May assist branch manager with library programming and outreach for all ages.
- May plan, prepare, and execute storytime programs.
- May assist and/or plan and implement programs for all ages, including for Spark Space.
- Provides information regarding programs, events, conference rooms, etc.
- Shelves library materials, as needed.
- Addresses or escalates patron conduct or safety issues to appropriate management.
- Participates in needed and/or assigned business-related activities and clerical responsibilities to ensure the library building is open and operational.
- Regular attendance.
- Performs other duties as assigned.
Compensation
JCLS has a 16-step salary schedule with each step at 1.5%. The starting salary will be based on steps 1-5 on Grade G of the schedule. New hires are placed based on applicable education and experience to the job, as well as keeping within Oregon state pay equity laws. The starting range for this position is $20.61 to $21.90 per hour. Staff members who pass a Spanish language competency test are eligible for a Bilingual Stipend per JCLS policy.
JCLS is an Equal Opportunity Employer
In accordance with Oregon law, veterans who meet the minimum qualifications and any special qualifications for a position may be eligible for veterans' preference in public employment.
Requirements
MINIMUM QUALIFICATIONS
- High School Diploma or GED.
DESIRED QUALIFICATIONS
- Two years of library experience.
- Bilingual in Spanish.
SPECIAL REQUIREMENTS/LICENSES
- Criminal background check required.
With more than 200 days of sunshine each year, Jackson County, Oregon is located midway between Portland and San Francisco. The region boasts beautiful valleys and mountain lakes, wineries, wild rivers, easy access to the Redwoods and coast, and cultural entertainment to rival big cities.
Jackson County Library Services (JCLS) serves the 220,000
residents of Jackson County with 15 branch libraries. The
mission of the Jackson County Library District is to connect
everyone to information, ideas, and each other. We provide a
wide range of children’s, teen, and adult physical and electronic
resources and collections as well as outreach services, including
booktalks for elementary and middle school students, services
for homebound patrons, and outreach to childcare centers. Our
ever-changing calendar of programs and events is diverse,
including musical performances, lectures, art exhibits, classes,
book groups, storytimes, and more.
Company size
51-200 employees
Industry
Public Library
Org type
Government Agency
Headquarters
Medford, Oregon