Library Associate 3 - Makerspace Technician

Description

JOB SUMMARY

Library Systems and Services is seeking a creative, enthusiastic, technology-minded Makerspace Technician to help patrons bring their projects from dreams to reality. The ideal candidate will have hands-on experience and be comfortable with various maker technologies (3D printing, cutting machines, sewing machines, and digital media). The candidate should be artistic and crafty, comfortable learning new technology, delivering training, leading programs, and possess strong troubleshooting and customer service skills to ensure the space runs smoothly. 

Hours Per Week: 30   

If you have a passion for DIY culture, sharing knowledge, and inspiring creativity in Huntsville, TX, you will fit right in! 

PRIMARY RESPONSIBILITES

An individual must be able to perform each essential duty and responsibility satisfactorily.  

• Provide excellent customer service to library patrons of all ages.
• Foster a welcoming, safe, inclusive, and organized environment in the Makerspace that encourages patrons to explore their creativity and develop new skills.
• Provide guidance and support to patrons, assisting them with project ideas, troubleshooting, and technical skills using provided equipment and software.
• Provide instruction to patrons and staff, both one-on-one and in group settings, during programs, open lab hours, and scheduled reservations.
• Provide training and ensure compliance with safety and health procedures for safe usage of Makerspace equipment and tools.
• Perform general troubleshooting and routine maintenance of equipment and software while liaising with IT professionals on more advanced troubleshooting and maintenance of equipment.
• Represent the Library at community events, showcasing the Makerspace equipment and opportunities, and actively engage in outreach to promote makerspace resources.
  Monitor supply levels and recommend more as necessary.
• Stay up to date on trends in creative library spaces and recommend improvements to the space, website, training, etc. 
• Compile Makerspace user statistics monthly, as directed. 
• Perform other duties and assignments as required: including but not limited to assistance at circulation and patron assistance
• Addresses or escalates patron conduct or safety issues to appropriate management
• Follow all Huntsville Public Library policies and procedures.

Requirements

JOB REQUIREMENTS

An individual should possess the knowledge, skills, and abilities listed and meet the amount of education, training and/or work experience required.  

• H.S. Diploma required. Bachelor’s degree preferred. 
• Two years of experience with makerspace technology, technology instruction, or other creative-based work.
• Public library experience working with technology and the general public preferred.
• Experience in planning and executing programs and events.
• Strong writing, presentation, and public speaking skills.
• Excellent instructional and customer service skills
• Familiarity with tools and equipment associated with a makerspace required, but not limited to; 3D printing-programming and managing, electronics and robotics, sewing and Cricut machines, Apple technology, including iPads
• Ability to exercise independent judgment, critical thinking, and decision-making skills
• Ability to work various shifts including evenings/weekends.
• Bilingual speaking is a plus

Physical Requirements: 

• Must be able to frequently move from place to place within the location. 
• Retrieve books and other items on high shelves; lift, push/pull, hold/carry of items weighing up to 25 pounds and occasionally up to 35 pounds. of heavy boxes, books, and equipment; walk; bend; stoop; reach; and climb.

Benefits:

• Health Care Plan (Medical, Dental & Vision)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Tuition Assistance
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Short Term & Long Term Disability
• Training & Development
• Wellness Resources

EEO STATEMENT

The company and its subsidiaries are an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring/hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

Nothing in this job specification restricts management’s right to assign or reassign duties and responsibilities to this job at any time. 

Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. 

To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. 

Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.