Legal Services Program Specialist

Job DetailsJob Location: LA Office - Los Angeles, CA 90017Position Type: FT, Fixed TermSalary Range: $29.20 - $43.80 HourlyWe are looking for a Legal Services Program Specialist to join our team in Los Angeles!

Who We Are

Asian Americans Advancing Justice Southern California (AJSOCAL) is the nation’s largest legal & civil rights organization that advocates for Asian Americans & Pacific Islanders (AAPIs). Founded in 1983, AJSOCAL supports over 15,000 individuals & organizations annually. AJSOCAL offers free legal help, engages in impact litigation, & advocates for policy change. Our services are open to individuals of all races & ethnicities, without restriction. AJSOCAL strives to be a champion for the most vulnerable members of the AAPI communities, while advancing civil rights & social justice for everyone. 

Asian Americans Advancing Justice Southern California offices are located in downtown Los Angeles & Orange County, with presence in Sacramento, ensuring accessibility for all. With our Advancing Justice affiliates in Atlanta, Chicago, & Washington, D.C., we enrich, enhance, & serve our communities all across the country. 

We provide supportive services for individuals wanting to start the immigration process through Family-Based Immigration, Asylum, Temporary Protected Status, the Violence Against Women Act, Special Immigrant Juvenile Status, T-Visa, & U-Visa. We also offer free citizenship workshops & resources to help you on your naturalization journey. Beyond immigration, we also lead community-centered initiatives such as the Asian Language Legal Intake Project (ALLIP), the Survivor & Family Empowerment (SAFE) Project, the Housing Preservation (HP) Program, & our Health Access Project (HAP). In addition, our Demographic Research Project (DRP) & Community Engagement (CE) teams drive data-informed strategies & grassroots partnerships that deepen our impact across Southern California. Our Impact Litigation Team looks to create systemic change for our communities, while our Policy Team continues to shape laws & local practices that impact millions of Asian American & immigrant families across California.

Who You Are

You share our mission of advocacy for AAPIs. You enjoy the thrill of serving the public interest while championing civil rights & social justice. You take pride in your work enriching lives & communities in Los Angeles & across the country. You are looking for your next role in an organization that supports your career as much as you support the organization & its goals. You are looking for a job where you make a difference, & your impact is directly proportional to your contribution. You are a game changer. You are a leader. You are an advocate. 

Why You’ll Love Working at AJSOCAL

At Asian Americans Advancing Justice Southern California (AJSOCAL), our people are our greatest strength. We are committed to fostering a workplace where employees feel supported, respected, and empowered to do meaningful work that creates lasting impact for Asian American and Pacific Islander communities across Southern California.  

When you join AJSOCAL, you're not just building a career — you're joining a collaborative team that values professional growth, work-life balance, and community.  

Our Benefits & Perks

The benefits outlined below reflect those available to full-time employees (FTEs). Part-time employees (PTEs) also enjoy access to benefits, prorated according to their regularly scheduled hours and subject to applicable eligibility requirements and plan provisions. 

🌿 Work-Life Balance  

Friday Wellness Hours for eligible employees, providing Friday afternoons to recharge while remaining compensated  
Hybrid work opportunities for eligible positions  
Flexible work schedules  
Generous paid vacation, sick leave, and 16 paid organizational holidays in addition to 1 floating holiday  
Winter office closure  
Paid parental leave, bereavement leave, and other supportive leave programs  
Sabbatical opportunities for eligible employees  

💰 Financial & Everyday Benefits  

403(b) retirement plan with employer contributions (after eligibility requirements are met)  
Technology stipend  
Public transportation reimbursement  
Bilingual/Biliterate stipend for qualifying positions 
Gated parking lot  

💙 Comprehensive Health & Wellness  

Medical, dental, and vision insurance (base plan fully covered for employee)  
Employer-paid life insurance and long-term disability insurance  
Supplement term life insurance for yourself and loved ones (spouse and/or dependents)  
Flexible Spending Accounts (FSA)  
Employee Assistance Program (EAP)  
Wellness programming designed to support your physical and mental well-being  

📚 Invest in Your Growth  

Professional development funding upon approval 
Conferences, trainings, and continuing education opportunities  
Professional membership covered upon approval  
Leadership development and career growth opportunities  

🎉 A Workplace You'll Enjoy  

Inclusive, collaborative culture where every voice matters  
Commitment to inclusive workplace culture and belonging  
Opportunities to build meaningful relationships with colleagues across programs and departments  

❤️ Meaningful Work  

Make a tangible difference through mission-driven work that advances civil rights, equity, and justice
Collaborate with passionate colleagues who care deeply about the communities we serve

QualificationsAbout the Role

Under the direction of the Vice President of Programs or designee, the Legal Services Program Specialist provides administrative, data, reporting, & operational support for AJSOCAL’s legal services programs. This position supports the delivery of legal services by assisting with LegalServer data integrity, case-related reporting, grant & State Bar reporting, records organization, & program coordination for legal services units.

This position is directly connected to the administration, tracking, reporting, & support of AJSOCAL’s legal services programs. The Legal Services Program Specialist will help ensure that legal services data, case information, & program records are accurate, complete, timely, & aligned with reporting & compliance requirements. This is a fixed term position & IS covered under the Collective Bargaining Unit.

Your Day-to-Day Responsibilities:

35% - Legal Services Data, Reporting, & Compliance Support:

Support the collection, review, organization & maintenance of legal services data for programmatic, grant, & regulatory reporting purposes
Assist with preparation of monthly, quarterly, semi-annual, & annual legal services reports, including State Bar & other funder-required reports
Run, compile, clean, & format case & client data from LegalServer & other internal tracking systems for legal services reporting
Conduct routine data quality review to help ensure accuracy, completeness, consistency, & timeliness of legal services case records & outcomes
Assist legal services leadership with tracking program deliverables, case outcomes, client services, & other performance indicators tied to legal services funding
Support audit readiness, monitoring visits, file review preparation, & documentation requests related to legal services grants & contracts
Maintain organized electronic files & reporting records related to legal services compliance & program administration

35% - Legal Services Program & Administrative Support:

Provide administrative support to legal services program leadership in connection with legal services operations, including scheduling, meeting coordination, document preparation, follow-up, & internal tracking
Support coordination of legal services workflows, including report deadlines, document collection, case record follow-up, & records management
Prepare correspondence, templates, spreadsheets, summaries, & other administrative materials related to legal services operations
Assist with maintaining legal services resource materials, internal procedures, reference guides, & reporting calendars
Support case management-related administrative processes, including data entry, case status review, document organization, & records reconciliation, under the direction of legal services leadership
Coordinate across legal services units to gather information needed for reports, compliance submissions, & internal planning
Provide logistical & administrative support for legal services meetings, trainings, & program planning activities

25% - LegalServer & Systems Support for Legal Services:

Support LegalServer-related administrative functions for legal services programs, including data entry support, report support, user follow-up, & troubleshooting coordination
Assist in the development, maintenance, & implementation of LegalServer-related procedures, guides, & training materials for legal services staff
Help identify data gaps, reporting issues, & process inefficiencies within legal services workflows & elevate recommendations to leadership
Support onboarding of legal services staff in administrative processes related to LegalServer, data entry expectations, & reporting practices
Collaborate with program leadership & administrative staff to improve consistency in legal services data collection, reporting practices, & file management
Attend relevant trainings related to LegalServer, reporting requirements, & legal services administrative systems as assigned

5% - Other Duties as Assigned

Perform other legal services-related administrative & program support duties as assigned

All positions are subject to funding, and non-collective bargaining unit positions are also at will.

AJSOCAL participates in the federal E-Verify program. Newly hired employees will be required to complete Form I-9 and be verified through E-Verify to confirm eligibility to work in the United States. Participation in E-Verify is conducted in accordance with federal law and applicable employment regulations. 

At AJSOCAL, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, military or veteran status, or any other basis protected by federal, state or local laws.  AJSOCAL strictly prohibits and does not tolerate discrimination against employees, applicants, or other covered persons, including interns.  

We are committed to providing reasonable accommodations throughout the recruitment and selection process. If you require an accommodation to participate in any part of the hiring process, please contact us at [email protected].