Legal Operations Analyst II

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.

About the Legal, Compliance, and Public Affairs team 

The Legal, Compliance, and Public Affairs team is a group of dedicated professionals committed to helping Affirm scale, innovate, and provide outstanding products for consumers, merchants, and key partners. We combine legal, compliance, and policy expertise to guide growth, shape products, and build trust across our ecosystem. Our work spans multiple professional disciplines and provides the foundation for Affirm’s mission to deliver honest financial products.

About the role

We are hiring an experienced Legal Operations Analyst II to support Legal Platform Services, including Vendor Legal, Marketing Legal, and Commercial Legal teams. This role will drive contract operations and technology initiatives across multiple teams. You’ll partner closely with stakeholders across Legal, Finance, Product, Business Systems, Financial Systems, Procurement, and other internal stakeholders to optimize workflows, implement scalable tools, and streamline processes that enable the business to move faster.

What you’ll do

• Manage and optimize Ironclad CLM platform, including system administration, workflow configuration, template management, approval routing, and system integrations including Zip and Salesforce
• Oversee contract database management, ensuring data integrity, and reporting accuracy
• Develop and implement technical solutions for contract intake, triage, and lifecycle management, supporting both vendor and commercial agreements
• Partner with Procurement, Financial Systems, Business Systems, IT, and vendors on system integrations, API connections, and technical troubleshooting
• Create training materials, playbooks, self-service resources, and documentation for contract management systems and tools
• Own end-to-end process improvement initiatives across contract operations: identify inefficiencies, design scalable solutions, and drive implementation from concept through adoption
• Build and manage department-wide reports and dashboards with detailed metrics for Legal Leadership
• Support cross-functional initiatives, such as data field review and analysis, audits, and other initiatives as assigned
• Oversee knowledge management, maintaining FAQs, legal team intranet hubs, internal/external materials, process documents, template libraries, and legal webpages
• Assist with general administrative, project management, and special projects as needed, with the ability to work in an ever-changing environment

What we look for

• 3+ years of in-depth experience in contract management, legal operations, or contract technology administration
• Advanced proficiency with Ironclad, Zip, and similar CLM/procurement platforms
• Experience with additional tools such as Jira, Salesforce, Notion, Google, and Contentful
• Demonstrated success implementing legal technology solutions and process automation
• Comfort with data analysis, reporting, and metrics-driven decision-making
• Project management skills and the ability to coordinate tasks and timelines across multiple stakeholders
• In-house legal team experience, working at fast-paced companies that value quick decision-making
• You’ve never met a legal process you couldn’t simplify and improve
• You adapt quickly to changing processes and new priorities – the only constant here is change
• Excellent verbal and written communication skills
• Strong bias for action to get stuff done
• Extreme attention to detail, ability to adjust on the fly, problem-solving skills, proactivity and a great attitude
• A sense of urgency on all matters
• Highly responsive and proactive
• A team player mindset (no job is too big or too small)
• Humility, integrity and a desire to be part of a strong, supportive team; you take your work seriously but not yourself
• This is primarily a legal operations and technology role. While you'll work closely with contracts, the position does not involve substantive legal negotiation or serving as primary counsel on vendor or commercial agreements

Base Pay Grade - H
Equity Grade - 4

Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.

Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)

USA base pay range (CA, WA, NY, NJ, CT) per year: $100,000 - $150,000
USA base pay range (all other U.S. states) per year: $88,000 - $138,000

Please note that visa sponsorship is not available for this position.

#LI-Remote

Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.

Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:

• Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
• Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
• Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
• Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.

We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.

For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.

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