Leasing Manager

Job DetailsJob Location: Station Plaza - Kirkwood, MO 63122Salary Range: $20.00 - $21.00 HourlyMaxus Properties is seeking a Leasing Manager for Station Plaza Apartments in Kirkwood, Missouri.

Who We Are:

Maxus Properties, established in 1987, manages a diverse portfolio of rental housing, encompassing both market-rate and affordable properties. We specialize in revitalizing underperforming assets. Our mission is to enhance property value through a combination of experienced personnel and advanced technology, with a strong focus on achieving high resident retention and occupancy rates.

Position Summary

The Leasing Manager is responsible for driving occupancy, revenue, and leasing performance through strong sales leadership, consistent training, file accuracy, and marketing execution. This role oversees daily leasing operations, develops and coaches the leasing team, ensures compliance and audit accuracy, and delivers a best-in-class prospect and resident experience.  The Leasing Manager will assist in Management duties in the Property Manager’s absence.

Key Responsibilities

Leasing & Sales Leadership

Drive leasing performance to meet or exceed occupancy, traffic, and conversion goals
Lead daily leasing operations and ensure strong follow-up, closing, and customer service standards
Monitor leasing metrics, including traffic, closing ratios, follow-up effectiveness, and move-in volume
Ensure show apartments and model units are toured and market-ready

Team Development & Training

Train, coach, and mentor leasing staff on sales techniques, closing methods, and follow-up standards
Conduct regular role plays, call reviews, and performance feedback sessions
Lead leasing-focused morning meetings and provide weekly move-in and pipeline updates
Foster a sales-driven, accountable, and collaborative team culture

File Auditing & Compliance

Audit applicant files prior to the Property Manager approval
Audit move-in files prior to move-in day and ensure a timely handoff to the Property Manager
Ensure all leasing files meet company standards and Fair Housing requirements

Marketing & Reputation Management

Execute onsite and digital marketing initiatives in coordination with management
Oversee social media campaigns and outreach efforts
Assist with reputation management and lead source optimization

Operational Support

Collaborate closely with the Property Manager on leasing strategy and performance
Step in to support the Property Manager role when needed, including:

Delinquency management
Move-in and move-out processing
Renewal processing
Move-out confirmations
Pre Move Out Inspections

Maintain accurate records in property management and CRM systems

QualificationsQualifications

Required:

2+ years of multifamily leasing experience
Previous leadership, senior leasing, or supervisory experience preferred
Strong sales, closing, and customer service skills
Solid understanding of Fair Housing laws and leasing compliance
Experience in auditing leasing files and applications
Proficiency with property management and CRM software (Knock experience preferred)
Preferred: Lease-up or high-volume leasing experience Experience with reputation management and social media marketing
Industry certifications a Plus!(NALP, CAM, etc.)

All qualified candidates will be subject to drug testing and a criminal background check. We are committed to being an equal opportunity employer.