Leasing Consultant (View on Vivion)
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Block Real Estate Services, LLC
Kansas City, MO, US
Summary
The Leasing Consultant is responsible for driving occupancy and revenue through a customer-focused leasing experience and effective resident engagement. They manage prospect traffic, conduct property tours, and maintain accurate leasing data while supporting marketing and community events.
Job Description
Job Details: Job Location: BMG-MO_View at Vivion - Kansas City, MO, Position Type: Full-Time, Salary Range: $18.00 - $20.00Hourly, Job Shift: Day, SUMMARY
The Leasing Consultant is responsible for driving occupancy and revenue growth through a customer-focused leasing experience, while also supporting the property’s brand presence, digital marketing efforts, and resident engagement initiatives. This role blends sales, marketing, and customer experience to create a high-performing and community-driven environment.
DUTIES AND RESPONSIBILITIES
Leasing
Deliver a consultative leasing experience from initial inquiry through move-in, focusing on relationship building and closing conversions
Respond to and manage all prospect traffic (phone, email, chat, social media, and in-person)
Conduct property tours aligned with prospect needs and lifestyle preferences
Maintain accurate prospect and leasing data in property management and CRM systems
Achieve leasing, occupancy, and retention goals
Stay informed on market trends, competitor pricing, and local demographic factors
Operations & Administration
Process applications, lease agreements, renewals, and move-in documentation
Maintain accurate records including traffic, leasing activity, and reports
Inspect model units, vacant units, and community spaces to ensure readiness and curb appeal
Ensure compliance with Fair Housing laws, company policies, and local regulations
Marketing & Digital Presence
Maintain and actively manage the property’s social media platforms (Instagram, Facebook, etc.)
Create and post engaging content including photos, videos, reels, and community updates
Monitor and respond to online reviews and reputation platforms in a professional and timely manner
Support execution of marketing campaigns and outreach strategies to drive traffic
Shop and monitor competitor properties, including their digital presence
Resident Experience & Events
Assist with planning, coordinating, and executing resident events and community engagement activities
Support resident retention initiatives by building strong relationships that enhance satisfaction and encourage renewals
Represent the community brand at events and outreach opportunities
Additional Responsibilities
Complete required training courses and participate in ongoing professional development
Assist with office operations and support the community leadership team in daily activities as needed
Qualifications: QUALIFICATIONS
Strong customer service and sales skills
Excellent communication skills (written and verbal)
Comfortable using property management systems and digital platforms (Yardi experience preferred)
Ability to multitask in a fast-paced environment
Must have valid driver's license and reliable transportation.
Ability to operate property equipment and vehicles, including golf carts where applicable*
Weekend availability required at most properties.
PHYSICAL REQUIREMENTS
Ability to perform the physical requirements of the role, which may include moving throughout the property, touring apartment homes, and accessing various areas of the community, with or without reasonable accommodation
*At properties that use golf carts, this position is designated as a safety-sensitive position in which a person operating the golf carts must not be under the influence of alcohol or drugs as it may constitute a threat to health or safety in which a lapse of attention could result in injury, illness, or death.
Benefits:
401(k) with company match
Medical, dental, and vision insurance
Company-paid life insurance
Employee Assistance Program (EAP) for you and your household
Generous PTO plan with flexible use for vacation, sick time, and personal needs
Paid holidays + early close days throughout the year
Birthday time off to celebrate your day
Parental leave
Ongoing training and development opportunities, including support for relevant industry certifications
Apartment Rental Discount
As part of a full-service, comprehensive commercial real estate and private equity institution, Block Multifamily Group (BMG) provides top-tier property management and investment services for multifamily clients. Our professionals are knowledgeable in all aspects of mulitfamily real estate and offer two distinct areas of expertise:
Property Management Services
BMG Property Managers provide proactive property management services for conventionally-financed multifamily assets as well as HUD and LIHTC. Effectively managing our clients' needs is the focal point of our operating philosophy. We do this by blending the goals of ownership with a high level of resident satisfaction, providing accurate and timely reporting, and being proactive to market conditions places. Just as client satisfaction is an intricate part of BMG's success, so is employee satisfaction. BMG believes that employee satisfaction will make the company a success and facilitate value enhancement for the managed asset.
Investment Services
The BMG Investment Team has in-depth experience sourcing, structuring, developing and managing first-class commercial real estate investments. Our multi-disciplinary expertise allows BMG to identify and unlock value in commercial real estate that would otherwise go unrecognized.
Founded
2009
Company size
51-200 employees
Industry
Commercial Real Estate
Org type
Privately Held
Headquarters
Kansas City, Missouri
As part of a full-service, comprehensive commercial real estate and private equity institution, Block Multifamily Group (BMG) provides top-tier property management and investment services for multifamily clients. Our professionals are knowledgeable in all aspects of mulitfamily real estate and offer two distinct areas of expertise:
Property Management Services
BMG Property Managers provide proactive property management services for conventionally-financed multifamily assets as well as HUD and LIHTC. Effectively managing our clients' needs is the focal point of our operating philosophy. We do this by blending the goals of ownership with a high level of resident satisfaction, providing accurate and timely reporting, and being proactive to market conditions places. Just as client satisfaction is an intricate part of BMG's success, so is employee satisfaction. BMG believes that employee satisfaction will make the company a success and facilitate value enhancement for the managed asset.
Investment Services
The BMG Investment Team has in-depth experience sourcing, structuring, developing and managing first-class commercial real estate investments. Our multi-disciplinary expertise allows BMG to identify and unlock value in commercial real estate that would otherwise go unrecognized.
Founded
2009
Company size
51-200 employees
Industry
Commercial Real Estate
Org type
Privately Held
Headquarters
Kansas City, Missouri