Leader, Team

Job DetailsJob Location: Ayer MA - Ayer, MA 01432Salary Range: $20.00 - $20.00 HourlyJob Shift: 1stBenefits 

•    Zero Cost Health Insurance
•    Zero Cost Dental Insurance 
•    Vision Insurance
•    Heath Savings/Flexible Spending Accounts
•    Paid Time-Off (PTO)
•    Tuition Assistance 
•    401k plan with company match and immediate vesting
•    Company Paid Life Insurance
•    Company Paid Disability Insurance
•    Shift premium 2nd and 3rd shift 
•    Employee Assistance Program
 

Position Summary

The Team Leader (TL) is responsible for location accountability. These accountabilities include but are not limited to bi-weekly productivity reports; monthly audits; scheduling of work force to meet financial goals. TL will ensure all VASCOR and OSHA safety policies are followed. TL will ensure that all QMS processes are followed and understood by all team members. TL will have to evaluate and rectify computer issues with assistance from IT department. TL will ensure that all timecards are accurate and submitted to payroll in accordance with the required timeline. TL is responsible for daily communication with customers. TL position additionally requires conducting vehicle inspections, training employees, conducting studies, and any other activities necessary to meet VASCOR and customer needs. TL may be required to travel to other facilities for temporary work assignment, when business needs dictate. TL will also be required to work split shifts and cover other shifts as staffing needs dictate.

Position Responsibilities

Meet Income goals -15%

With Area Manager, monitor productivity.

Meet or exceed budgeted goals.

Monitoring budget cost with emphasis on reduction.

Make necessary operational adjustments to ensure productivity goals are met on a day-to-day basis.

2. Assure standardization of operations activity-75%

Accountable for all areas of the operations, to ensure all activities of their direct reports are within the scope of assigned duties.

Follow up on any individual customer needs, being available to the customer for those needs and reporting back them of status.

Working with AM, to drive positive changes in processes.

Work with all employees to ensure all QMS standards are met and within compliance.

3. Make damage prevention recommendations to customers 10%

Identify Process improvement opportunities. Suggest and implement the opportunity changes.

QualificationsEssential Skills and Experience

Education

G.E.D. or High School Diploma

Training

N/A

Skills

Communication skills, both written and verbal.

Basic to intermediate computer skills using Windows based Word and Excel.

Must be able to maintain a high level of customer satisfaction through solving problems for internal and external customers.

Attention to detail

Must be familiar with the communication process for internal and external customers.

Organization and Planning.

Self-motivated and able to operate within a team environment

Good interpersonal skills

Decision making and problem solving

Understand and able to both give and take direction and act accordingly

Leadership

Analytical Skills

Experience

Prior inspection or supervisory experience.

Nonessential Skills and Experience:

Accepts ownership, is accountable, and delivers on commitments.

Physical demands and work environment

The physical and mental demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

On the job the employee must:

Have natural or corrected eyesight capable of conducting inspections in varying levels of light.

Have normal range of hearing, or corrected hearing, to be able to respond to normal workplace sounds including approaching vehicles.

Be able to conduct the following activities for the duration listed at minimum:

Mental

On the job the employee must be able to perform these functions on a daily basis:

Read and comprehend written word

Write

Perform calculations

Communicate orally

Reason and analyze

Comprehend directions/instructions

Environmental

On the job the employee:

May be exposed to excessive noise depending on job location and operations in progress

May be around moving machinery and equipment on a daily basis

Depending on work location, may be exposed to marked changes in temperature and/or humidity

May be exposed to dust, fumes, gases, radiation, chemicals depending on the work location

May be required to drive motorized equipment depending on the work location

Potentially walks on uneven ground

May be required to work in confined quarters

May be required to drive motorized equipment such as golf cart or company vehicle

General sign-off: The employee is expected to adhere to all company policies and to act as a role model in the adherence to policies.