Lead Revenue Cycle Specialist

Job Details: Job Location: Arizona Rehab Campus - Tucson - Tucson, AZ, Salary Range: Undisclosed, The Revenue Cycle Specialist is responsible for supporting the organization’s revenue cycle processes from charge capture through payment posting and follow-up. This role ensures accurate billing, timely claims submission, and resolution of insurance and patient account issues to maximize reimbursement while maintaining compliance with all applicable federal, state, and payer regulations. The Revenue Cycle Specialist works collaboratively with clinical, admissions, utilization review, and finance teams to ensure complete and accurate documentation that supports appropriate billing and reimbursement. 

DUTIES AND RESPONSIBILITIES 

Billing and Claims Processing 

Enter and maintain accurate billing data within the billing system or electronic health record (EHR). 

Prepare and submit electronic and/or paper claims to insurance carriers in a timely and accurate manner. 

Review claims prior to submission to ensure completeness and compliance with payer requirements. 

Monitor claim auto-filing processes and report system errors or billing issues to management. 

Insurance Follow-Up and Collections 

Monitor outstanding claims and follow up with insurance payers regarding unpaid or delayed claims. 

Investigate denied or rejected claims and determine the appropriate corrective action. 

Submit corrected claims or appeals as necessary to ensure proper reimbursement. 

Work to resolve insurance payment discrepancies, underpayments, or claim denials. 

Patient Billing 

Generate and distribute patient statements in accordance with organizational policies. 

Respond to patient billing inquiries and assist with resolution of account issues when appropriate. 

Data Quality and Coordination 

Work closely with admissions, clinical, and administrative staff to ensure accurate patient demographics, insurance information, and service documentation. 

Ensure billing information is accurate and consistent across systems to support claim approval and reimbursement. 

Compliance and Confidentiality 

Maintain compliance with all applicable federal, state, and payer regulations related to healthcare billing and reimbursement. 

Maintain a thorough understanding of HIPAA privacy and security requirements and protect patient confidentiality at all times. 

Participate in internal audits or compliance reviews as needed. 

Reporting and Revenue Monitoring 

Review aging reports and prioritize accounts requiring follow-up to support timely collections. 

Identify billing or reimbursement trends and report issues to the Director of Revenue Cycle Management. 

 
Qualifications:

High School Diploma or Equivalent required 

Associate or bachelor’s degree in healthcare administration, business, finance, or related field preferred. 

Minimum two (2) years of experience in related field preferred 

CPR/FA Certification – to be obtained within first 30 days 

Fingerprint Clearance Card – have current card or show proof of applying within 7 days from hire date 

Handle with Care – to be obtained within first 30 days 

Successful clearance of pre-employment criminal/county/state background check 

Successful clearance of pre-employment drug and alcohol testing 

Successful clearance of TB PPD testing upon hire and annual screening of TB symptoms 

Additional Notes: 
America’s Rehab Campus’s is an Equal Opportunity Employer, a drug free workplace, and complies with Veteran and ADA regulations as applicable.