Lead Patient Service Representative
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New York University
New York, NY, US
Summary
The Lead Patient Service Representative prioritizes clinic activities and monitors daily operations in accordance with standard procedures. They also act as a work leader for junior clerical staff while providing direct customer service support to dental patients.
Job Description
Position Summary
Prioritize clinic activities and front desk operations in the group practice clinic. Monitor daily clinic operations, within guidelines, in accordance with NYU Dentistry standard operating procedures. Act as work leader to junior clerical support staff. Provide customer service support to dental clinic patients, from greeting and routing patients to maintaining data integrity in AxiUm and performing cashier duties. Ensure adherence to policies and procedures, making suggestions for enhancements and improvements.
Qualifications
Required Education:High School Diploma or equivalent
Required Experience:3+ years of office experience in a dental clinic or related healthcare facility.
Required Skills, Knowledge and Abilities:Excellent customer service skills. Ability to prioritize own work and coordinate work of others in a fast-paced environment. Familiarity with basic word processing, spreadsheet, and database applications. Moderate, accurate keyboarding.
Additional Information
In compliance with NYC's Pay Transparency Act, the hourly rate for this position is USD $40.215. This rate is based on bargaining unit contracts. This pay range represents base pay only and excludes any additional items such as incentives, bonuses, clinical compensation, or other items. NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/nyugreen.NYU is an Equal Opportunity Employer and is committed to a policy of equal treatment and opportunity in every aspect of its recruitment and hiring process without regard to age, alienage, caregiver status, childbirth, citizenship status, color, creed, disability, domestic violence victim status, ethnicity, familial status, gender and/or gender identity or expression, marital status, military status, national origin, parental status, partnership status, predisposing genetic characteristics, pregnancy, race, religion, reproductive health decision making, sex, sexual orientation, unemployment status, veteran status, or any other legally protected basis. All interested persons are encouraged to apply at all levels.
NYU London, an affiliate of New York University, aims to create a study abroad programme of exceptional quality for its students, offering around 450-500 undergraduate students per semester (and a small number of graduate students) the opportunity to spend one semester or more living in London whilst studying for NYU accredited courses. The programme includes a group of first-year students beginning their college career in London.
Students at NYU London take advantage of a wide range of academic programs complemented by the rich cultural experience of living in one of Europe’s most storied cities. Specialized programs are available in Africana studies, art and architecture, business, mathematics, British literature and writing, pre-health, and psychology. Courses in math, biology, chemistry, and physics accommodate students whose schedules might not otherwise allow for a semester of global study. Additionally, NYU is the only institution in London to offer science courses approved by the American Medical College Application Service (AMCAS) for medical school admittance. NYU London encourages students to enroll in for-credit internships with key institutions in fields including marketing, finance, media, law, politics, health, and theatre.
Company size
51-200 employees
Industry
Education
Org type
Educational
Headquarters
London, London
NYU London, an affiliate of New York University, aims to create a study abroad programme of exceptional quality for its students, offering around 450-500 undergraduate students per semester (and a small number of graduate students) the opportunity to spend one semester or more living in London whilst studying for NYU accredited courses. The programme includes a group of first-year students beginning their college career in London.
Students at NYU London take advantage of a wide range of academic programs complemented by the rich cultural experience of living in one of Europe’s most storied cities. Specialized programs are available in Africana studies, art and architecture, business, mathematics, British literature and writing, pre-health, and psychology. Courses in math, biology, chemistry, and physics accommodate students whose schedules might not otherwise allow for a semester of global study. Additionally, NYU is the only institution in London to offer science courses approved by the American Medical College Application Service (AMCAS) for medical school admittance. NYU London encourages students to enroll in for-credit internships with key institutions in fields including marketing, finance, media, law, politics, health, and theatre.
Company size
51-200 employees
Industry
Education
Org type
Educational
Headquarters
London, London
