Lead Ambassador

Job DetailsJob Location: Georgetown, KY 40324Salary Range: $18.00 - $21.00 HourlyLead Ambassador 

JOB FAIR Date: Friday, May 1st, 2026, Time: 8 AM - 3 PM

Employee Type: Full-Time

Job Type: Hospitality/Healthcare 

LOCATION: 8260 WILLOW OAKS CORPORATE DR, STE #850 Fairfax, VA 22031 

Email contact:  [email protected]

Job Type: Hospitality/Healthcare  

Experience: High School Diploma/ GED and 1 year of related experience 

Job Summary 

The Lead Ambassador supports the team of Greeters and Ambassadors and helps ensure everything runs smoothly during each shift. In addition to performing regular Ambassador duties, the Lead helps train new staff, monitors team performance, and supports the MHS Manager or Team Lead with daily operations. 

Note: Lead Ambassadors may be responsible for performing all functions. 

Key Responsibilities 

Greet and assist patients and visitors just like other Ambassadors, while setting a strong example 

Fill in for team members during lunch breaks or other time away from their post 

Walk around regularly to check on team performance and offer support 

Help train new team members and retrain staff when needed 

Coach Ambassadors to improve customer service and teamwork 

Assist with making team schedules and keeping track of time and attendance 

Report any problems or concerns to the MHS Team Lead or Manager 

Keep all work areas clean, safe, and organized 

Maintain patient and staff privacy at all times in accordance with HIPAA guidelines. 

Report any accidents to the manager immediately 

Performs other duties as assigned. 

QualificationsQualification and Requirements 

High school diploma/GED, and at least 1 year of experience in a similar role 

Must be legally allowed to work in the United States 

Fluent in English (speaking, reading, and writing) 

Must pass a background check and drug screening 

Must meet health and immunization requirements 

Strong communication, leadership, and customer service skills 

Physical Requirements 

Regularly required to stand, walk, sit, use hands, talk, see, and hear. 

Must be able to lift and/or move up to 50 pounds occasionally.   

Must be able to push and pull (on wheelchair) 100 to 350 pounds, frequently over considerable distances. 

The ability to work flexible schedules and extended hours such as weekends, holidays, and longer shifts is sometimes required.