Lab Client Services Representative, Wage
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UVA Health
VA
Summary
Provides customer service and communication regarding specimen submission and result reporting to healthcare providers. Acts as a resource for laboratory policies and manages courier dispatch services.
Job Description
Provides customer service and laboratory-related communication regarding specimen submission and reporting of results to healthcare providers that use the UVA Medical Laboratories.
Job Description
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Communicates patient results clearly accurately and effectively to laboratory clients.
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Serves as a resource to clients regarding test requirements specimen submission and other laboratory policies and procedures.
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Serves as a dispatch service for lab couriers.
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Serves as trainer and role model for new staff.
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Performs area-specific support activities.
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In addition to the above job responsibilities, other duties may be assigned.
MINIMUM REQUIREMENTS:
Education: High School Graduate or Equivalent; or Medical Laboratory Assistant Career Study Certificate (CSC) or an official letter from the College stating MLA course work has been completed. Must meet Clinical Laboratory Improvement Act & Amendment (CLIA) education requirements for complexity of testing performed
Experience: High School Graduate or Equivalent – 2 years of relevant experience; or Medical Laboratory Assistant Career Study Certificate (CSC) – no experience required.
License/Certification: MLA(ASCP) within 12 months of hire
PHYSICAL DEMANDS
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Job requires sitting, standing for prolonged periods, frequently, bending/stooping and repetitive motion: extension & flexion at wrist. Proficient communicative, auditory and visual skills; Attention to detail and ability to write legibly; Ability to lift/push/pull less than 20lbs. May be exposed to chemicals, blood/body fluids and infectious disease.
The starting base rate for this role is $17.25 hourly. Individual compensation will be determined by the selected candidate's qualifications, previous work experience, and/or education.
UVA Health is a world-class Magnet Recognized academic medical center and health system with a level 1 trauma center. 2023-2024 U.S. News & World Report “Best Hospitals” guide rates UVA Health University Medical Center as “High Performing” in 5 adult specialties and 14 conditions/procedures. We are one of 70 National Cancer Institute designated cancer centers. UVA Health Children’s is named by 2023-2024 U.S. News & World Report as the best children's hospital in Virginia with 9 specialties ranked among the best in the nation. Our footprint also encompasses 3 community hospitals and an integrated network of primary and specialty care clinics throughout Charlottesville, Culpeper, Northern Virginia, and beyond.
The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA’s commitment to non-discrimination and equal opportunity employment.
UVA Health is an academic health system that recently expanded to include four hospitals across Charlottesville, Culpeper and Northern Virginia, along with the UVA School of Medicine, UVA School of Nursing, UVA Physicians Group and the Claude Moore Health Sciences Library.
With more than 1,000 inpatient beds, approximately 40,000 inpatient stays annually and more than 1 million outpatient encounters annually at UVA Health, more than 1,000 employed and independent physicians provide high-quality, comprehensive and specialized care to patients across the Commonwealth and beyond. Founded in 1819 as just the 10th medical school in America, the UVA School of Medicine – with 20 clinical departments, nine research departments and seven research centers – consistently attracts some of the nation’s most prominent researchers to develop breakthrough treatments to benefit patients around the world. Those research efforts are backed by more than $200 million in grant funding. UVA Health Children's is recognized as the No. 1 hospital in Virginia for children by U.S. News & World Report, with nine specialties rated among the top in America.
For career opportunities, visit https://careers.uvahealth.org/.
Company size
10,001+ employees
Industry
Hospitals and Health Care
Org type
Nonprofit
Headquarters
Charlottesville, Virginia
UVA Health is an academic health system that recently expanded to include four hospitals across Charlottesville, Culpeper and Northern Virginia, along with the UVA School of Medicine, UVA School of Nursing, UVA Physicians Group and the Claude Moore Health Sciences Library.
With more than 1,000 inpatient beds, approximately 40,000 inpatient stays annually and more than 1 million outpatient encounters annually at UVA Health, more than 1,000 employed and independent physicians provide high-quality, comprehensive and specialized care to patients across the Commonwealth and beyond. Founded in 1819 as just the 10th medical school in America, the UVA School of Medicine – with 20 clinical departments, nine research departments and seven research centers – consistently attracts some of the nation’s most prominent researchers to develop breakthrough treatments to benefit patients around the world. Those research efforts are backed by more than $200 million in grant funding. UVA Health Children's is recognized as the No. 1 hospital in Virginia for children by U.S. News & World Report, with nine specialties rated among the top in America.
For career opportunities, visit https://careers.uvahealth.org/.
Company size
10,001+ employees
Industry
Hospitals and Health Care
Org type
Nonprofit
Headquarters
Charlottesville, Virginia
