KP813 - Full-Time Executive Housekeeper - UES

Overview

An UHNW family with residences on the Upper East Side and in the Hamptons is seeking an experienced Executive Housekeeper to oversee housekeeping operations and uphold exceptional standards of presentation, organization, and service. While the role is based primarily in New York City, the successful candidate will also provide rotational support in the Hamptons during the summer months. This is a full-time, long-term opportunity for a seasoned professional who combines strong leadership skills with a hands-on approach. The schedule will typically be 9am-5pm Monday through Friday, with flexibility required on occasion to stay later, e.g., if the family is entertaining.

The Executive Housekeeper will oversee all aspects of housekeeping, laundry, wardrobe management, and household care while leading a team of two housekeepers. The role requires extensive experience caring for fine garments, antiques, artwork, silver, and specialty furnishings, as well as the ability to maintain consistently high standards throughout the residence.

The ideal candidate is a detail-oriented leader who fosters a positive, collaborative team culture and delivers a refined level of hospitality and service. Working alongside an established household staff, they will play a key role in ensuring the smooth day-to-day operation of the home and an exceptional experience for both the family and their guests.

The family is typically in residence in New York City from September through June and spends the summer months in the Hamptons, where there is a second housekeeping team consisting of two housekeepers.

Responsibilities

Housekeeping & Household Care

• Oversee and participate in the day-to-day cleaning and maintenance of the family’s primary residence in NYC
• Ensure impeccable standards of cleanliness, organization, and presentation throughout the home
• Care for fine furnishings, antiques, artwork, silverware, decorative objects, and specialty surfaces
• Manage deep-cleaning schedules and seasonal housekeeping projects
• Conduct regular inspections to ensure consistent standards are maintained

Laundry, Ironing & Wardrobe Management

• Oversee all laundry operations, ensuring exceptional care of garments, linens, and household textiles
• Perform and supervise ironing, pressing, wardrobe organization, and seasonal wardrobe rotations
• Implement quality-control procedures to ensure garments are never mishandled or damaged
• Maintain best practices for fabric care, storage, and preservation

Team Leadership & Staff Development

• Lead, mentor, and support housekeeping staff - primarily at the family’s NYC residence

• Foster a respectful, collaborative, and positive team culture
• Provide training and coaching to ensure consistency in service and housekeeping standards
• Identify operational gaps and implement solutions that improve efficiency and performance
• Work closely with other household staff to ensure seamless communication and teamwork

Hospitality & Guest Readiness

• Maintain residences in a constant state of guest readiness
• Oversee table settings, fresh flowers, guest amenities, and overall household presentation
• Deliver discreet, anticipatory, and service-oriented support to family members and guests
• Ensure all areas reflect luxury hospitality standards at all times

Inventory & Household Operations

• Manage inventories of household supplies, cleaning products, linens, guest amenities, and groceries
• Coordinate replenishment of household essentials and maintain an organized storage system
• Assist with household organization projects and special requests as needed
• Support the smooth operation of the residences through proactive planning and attention to detail

Qualifications

• Minimum 5–8 years of experience in a similar role within a private residence, estate, or luxury hospitality environment
• Proven experience managing or mentoring housekeeping staff
• Strong knowledge of luxury housekeeping practices, laundry care, wardrobe management, and preservation of fine household items
• Exceptional attention to detail and organizational skills
• Strong communication and interpersonal abilities
• Demonstrated longevity and success in previous positions
• Outstanding, verifiable professional references

Requirements

• Valid US Passport, Green Card, or Employment Authorization Card (EAC)
• Available to start ASAP
• Comfortable working in a fully staffed household environment
• Pet-friendly
• Flexible schedule and willingness to travel between residences as required
• Commitment to maintaining the highest levels of discretion, confidentiality, and professionalism

Salary and Benefits

• Salary: $130,000–$150,000 annually, commensurate with experience
• Comprehensive medical, dental, and vision coverage
• 401(k) eligibility after 90 days of employment

• All other industry-standard benefits - PTO/sick, etc.