Key Account Manager - Walmart

The Next Level of Fire & Life Safety Leadership

With more than two centuries of combined history, brands like Kidde, Kidde Commercial, Edwards, GST, Badger, and Aritech have been leading the way in protecting people and property around the world. Now, we’re taking that leadership to the next level. Kidde Global Solutions brings together the most trusted and iconic brands in safety, building upon our shared experience and expertise to address the needs and challenges of more customers in more places. With an unmatched portfolio of solutions and services, and a commitment to constant innovation we’re elevating the standards for an entire industry – and establishing the next level of fire and life safety leadership.

At Kidde Global Solutions, you’re joining a global technology leader in fire and life safety solutions and our employees are the heart of it all. With industry-defining brands in life safety and security, you’ll be part of a legacy of leadership working with cutting-edge technologies that protect lives and property worldwide. As a leading fire safety brand, our mission is to provide solutions that protect people and property from the effects of fire and related hazards. We’re committed to expanding our impact and providing dynamic opportunities for growth within our team. You’ll be part of a company that prioritizes quality, integrity, collaboration, and customer care, with the resources, training, and incentives to ensure your success every step of the way.

If you’re ready to take the next step in your career and be part of an innovative, mission-driven team, apply now!

Key Account Manager - Walmart

Location: Remote Bentonville, AR

Salary Range: $126,684-149,040 per year

Job type: Full-time

The Key Account Manager – Walmart is responsible for leading strategic account growth, program execution alignment, and customer relationship management for one of Professional Services & Solutions most important national retail accounts. This role is designed to help convert early success into a scalable, repeatable national program by aligning customer needs with the PSS delivery model across design, project management, installation, service, and lifecycle support. The position serves as the commercial leader for the Walmart account, coordinating internal teams, channel partners, and customer stakeholders to drive revenue growth, operational consistency, and long-term account expansion. 

This position reports to the National Sales Director and is part of a dedicated Key Account Team responsible for supporting strategic national customers through coordinated sales, project, service, and operational alignment.

Key Responsibilities 

• Own the overall commercial relationship for the Walmart account across national, regional, and site-level stakeholders.
• Lead account planning and growth strategy for Walmart, with focus on repeatable multi-site deployment opportunities, remodels, rollouts, retrofits, inspections, and service programs.
• Convert prototype and early-program success into a scalable national account model with consistent commercial and operational execution.
• Coordinate closely with project management, CAD/design, field engineering, service operations, and affiliate/service partners to ensure customer requirements are translated into executable plans.
• Drive pipeline development, opportunity qualification, forecasting, pricing alignment, proposal strategy, and contract support for Walmart opportunities.
• Support standardized rollout models for fire alarm, life safety, inspection, service, and related systems within the Walmart environment.
• Act as the voice of the customer internally, ensuring Walmart requirements, escalation points, operating constraints, and service expectations are understood and addressed.
• Partner with Edwards and Kidde channels, dealer partners, and internal leadership to improve pull-through, coverage, and execution consistency.
• Help define and refine customer-facing value propositions, reporting expectations, and lifecycle service attachment strategies for the account.
• Maintain disciplined communication with internal and external stakeholders regarding milestone status, risks, issue escalation, and growth opportunities.
• Support executive account reviews and present account strategy, risks, wins, and next-step recommendations to leadership.

Success Measures

• Growth in Walmart pipeline, bookings, and secured program opportunities.
• Expansion from prototype and pilot work into repeatable national deployment.
• Increased attachment of downstream services including project management, installation, inspection, and service.
• Improved customer confidence, communication cadence, and issue resolution.
• Better alignment between customer requirements and internal delivery execution.
• Strong forecast discipline, executive visibility, and account planning maturity.

Basic Qualifications  

• High School Diploma

• 7+ years of experience in key account management, national accounts, strategic sales, or enterprise account leadership

Preferred Qualifications 

• Bachelor’s degree

• Experience managing complex multi-site or national accounts with centralized buying and distributed execution
• Strong commercial skills in account planning, pipeline management, proposal development, and executive-level relationship management
• Ability to coordinate cross-functional teams including sales, project management, design, field operations, and service
• Strong communication, issue-resolution, and stakeholder management skills
• Ability to operate in a fast-moving growth environment where process, coverage, and execution discipline are still being scaled
• Willingness to travel as needed to support customer meetings, site visits, internal planning, and program launches
• Demonstrated ability to leverage AI tools and digital sales technologies to improve strategic account planning, customer insights, proposal quality, forecasting, and selling efficiency
• Experience with Walmart, big-box retail, national rollout programs, or large retail remodel environments
• Experience working with channel partners, national service networks, or affiliate execution models
• Experience in fire alarm, life safety, low voltage, building systems, retail programs, or other technical service-led environments preferred
• Experience supporting accounts that require standardized reporting, escalation discipline, and repeatable field execution
• Formal training in Korn Ferry Consultative Selling or a comparable consultative sales framework

Compensation and Benefits 

Individuals may be eligible for an annual performance bonus based on both individual and company’s performance. The final compensation for this position will be set based on the individual’s knowledge, skills, and experience as it relates to the job requirements. Kidde Global Solutions is committed to providing a competitive benefits package to our employees including medical, dental, and vision coverage, life and disability insurance, retirement plan, paid time off (vacation, sick, company holidays), 401(k) with employer match, EAP assistance, and more.  

World Leaders in Fire and Life Safety

Kidde Global Solutions is a world leader in fire & life safety solutions tailored for complex commercial facilities to homes. Through iconic, industry-defining brands including Kidde, Kidde Commercial, Edwards, GST, Badger, and Aritech, we provide residential and commercial customers with advanced solutions and services to protect people and property in a wide range of applications, all around the globe.

Kidde Global Solutions is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other status protected by federal, state, or local laws.