Key Account Manager, Early Intervention

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

MedTech Sales

Job Sub Function:

Key Account Management – MedTech (No Commission)

Job Category:

Professional

All Job Posting Locations:

Alabama (Any City), Florida (Any City), Georgia (Any City), Kentucky (Any City), Louisiana (Any City), Maryland (Any City), Mississippi (Any City), North Carolina (Any City), Raynham, Massachusetts, United States of America, Tennessee (Any City), Virginia (Any City), West Virginia (Any City)

Job Description:

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that’s reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

Johnson & Johnson is recruiting for a Key Account Manager for Johnson & Johnson MedTech, Orthopaedics Early Intervention located in Mid-Atlantic and Southeast (MD, VA, WVA, KT, TN, NC, SC, MS, AL, GA, FL or LA).

The Key Account Manager will be responsible for executing the Early Intervention strategy and leading relationship management within the specific geographically focused market. This responsibility includes pricing and contracting, data-driven decision-making, and gross profit performance. The Key Account Manger coordinates and influences strategic planning with Early Intervention leadership and internal J&J business partners including Marketing and Market Access & Pricing. This position will report into the Area Sales Director and will be based in(MD, VA, WVA, KT, TN, NC, SC, MS, AL, GA, FL or LA).

Responsibilities:
• Manage key accounts: Develop & maintain relationships with key healthcare clients, including hospitals, clinics, GPOs, IDNs, and HCPs.
• Sales strategy: Collaborate with the FSO to develop & implement tailored sales strategies for key accounts, ensuring revenue growth and market expansion.
• Sales & business development: Identify new business opportunities and provide visibility to the appropriate stakeholders.
• Customer support: Serve as the primary point of contact for administrative personnel at key accounts.
• Market insights: Monitor industry trends, competitor activities, and customer needs to provide valuable insights and stay ahead of competition.
• Account performance: Manage account performance by monitoring contract compliance and performance, as well as conducting routine business reviews with key customers.
• Contract negotiations: Participate/lead negotiations of contracts and pricing agreements with key accounts.
• Compliance & regulations: Ensure adherence to industry regulations, standards, and company policies for all activities involving products & services.

• Cross-functional collaboration: Work closely with FSO, Marketing, Market Access & Pricing, and other departments to ensure seamless account management and customer satisfaction.
• Account retention: Focus on building customer loyalty through exceptional service and ensuring the long-term success of the partnership.

Qualifications

Education:
• Minimum of Bachelor's Degree required.
• A minimum of 6 years of relevant experience, preferably in Pharmaceutical sales or Key Account Management.
Experience and Skills:
• Solid understanding of the U.S. healthcare market, including industry trends, customer dynamics, legal and compliance requirements.
• Experience in successful customer negotiations where all business objectives were met or exceeded.
• Strategic thinking skills (problem solving skills in complex negotiations).
• Experience developing strategic contracting proposals and successfully executing customer negotiations.
• Financial acumen, with an understanding of gross profit, erosion, pricing impact, inventory management.
• Experience working in a highly matrixed environment and influencing across multiple stakeholder groups with an enterprise mindset.
• Collaborative style, ability to process multiple, complex and often conflicting inputs to build an executable contract strategy.
• Strong analytical skills.
• Highly effective communication skills.
• Proven ability to manage through constructive conflict.

Other:
• Ability to travel up to 40% of the time.
• Must live within the assigned geography. Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer.

On October 14, 2025, Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals.

It is anticipated following conclusion of the transaction, you would be an employee of DePuy Synthes, and your employment would be governed by Orthopaedics employment processes, programs, policies, and benefit plans. Details of any planned changes would be provided to you by Orthopaedics at an appropriate time and subject to any necessary consultation processes.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. 

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers , internal employees contact AskGS to be directed to your accommodation resource.

Required Skills:

Preferred Skills:

Account Management, Alliance Formation, Commercial Awareness, Customer Centricity, Customer Experience Management, Execution Focus, Goal-Oriented, Interpersonal Influence, Market Savvy, Medical Technology, Personalized Services, Process Improvements, Retail Promotions, Revenue Management, Sales Projections, Solutions Selling, Sustainable Procurement, Technical Credibility, Vendor Selection

The anticipated base pay range for this position is :

$102,000.00 - $177,100.00

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).

This position is eligible to participate in the Company’s long-term incentive program.

Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:

Vacation –120 hours per calendar year

Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year

Holiday pay, including Floating Holidays –13 days per calendar year

Work, Personal and Family Time - up to 40 hours per calendar year

Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child

Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year

Caregiver Leave – 80 hours in a 52-week rolling period10 days

Volunteer Leave – 32 hours per calendar year

Military Spouse Time-Off – 80 hours per calendar year