Kennywood - Revenue Administrative Assistant

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with over 40 leading attractions and immersive experiences that reach audiences worldwide.

While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating®. Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality.

As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect. 

Kennywood is a National Historic Landmark with over 125 years of experience in fun! Kennywood has an unmatched mix of more than 40 modern attractions and one-of-a-kind classic rides, including eight roller coasters, a Kiddieland with pint-sized thrills for the little ones, and more. Kennywood's rich history spans generations of good times and extends beyond the traditional summer season with popular Halloween and Holiday events.

We are currently looking for a:

Kennywood - Revenue Administrative Assistant

Roles & Responsibilities:

The Revenue Administrative Assistant is responsible for assisting the In-Park Revenue Director and/or other leadership with a variety of administrative work, including order input, inventory tracking and reporting, and invoice/accounts payable processing as needed.

The ideal candidate for this role will possess strong attention to detail, verbal and written communication abilities, technical competencies, and discretion.

Roles & Responsibilities:

• Assist Revenue Director with managing inventory, processing accounts payable, creating purchase orders, and overseeing invoicing duties, as needed
• Utilize Crunchtime and Workday technology to transfer inventory between Park locations to ensure accuracy of both inventory and sales revenue
• Participate in physical inventory activities and assist with the preparation of accurate reports to reflect inventory levels
• Conduct audits of cashiers throughout the park to ensure that all standard operating procedures and Payment Card Industry (PCI) practices are being followed
• Prepare daily revenue and financial reports to track revenue, Cost of Sales (COS), and per caps, as requested
• Analyze daily reports and logs for accuracy and completeness; proactively identify errors and make corrections to reports before submitting them to leadership
• Perform a wide variety of administrative tasks and data entry
• Develop competencies in Crunchtime, Workday, and Excel to ensure proper reporting and accurate documentation
• All other duties assigned by leadership

Education and Experience:

• High School diploma, GED, or equivalent; Equivalent work experience will also be considered
• 1+ years of previous administrative work experience recommended but not required
• Previous amusement park, theme park, or waterpark experience a plus but not required

Language: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.

Requirements: 

• Must be at least 18 years of age to comply with Pennsylvania Child Labor Laws
• Ability to work flexible schedule, including evenings, weekends, and holidays
• Must have reliable transportation to and from work for your scheduled shift
• Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
• Ability to meet time-sensitive deadlines with accuracy and urgency
• Ability to do basic arithmetic and understand basic spreadsheets
• Ability to accurately account for tickets, coupons, and other controlled materials
• Ability to comply with all policies and procedures related to the operation of cash/POS handling equipment
• Ability to maintain confidentiality and protect sensitive revenue data
• Ability to use office technology and equipment, such as PC, software, and copier
• Must be proficient in Microsoft Outlook, Excel, Word, and Power Point
• Must possess strong written and verbal communication skills
• Must possess strong attention to detail and problem-solving abilities
• Ability to follow direction, multi-task, and work as part of a team as well as independently

Physical Requirements:

• Ability to remain seated for extended periods of time, while using a computer
• Ability to stand or walk for long periods of time throughout the workday
• Ability to occasionally stoop, twist, kneel, bend, squat, or reach above shoulders
• Ability to carry, push, pull, lift, and hold objects weighing 20 pounds or more

Working Conditions:

• This role will be primarily based in an office setting, with frequent interaction with other indoor or outdoor park locations
• Some exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions
• Subject to frequent interruptions, constant repetitive motion, high noise levels, flashing lights, and heavily populated environments

Team member benefits:

Working at Kennywood is about making people happy! It’s about being independent and having fun, making new friends and earning extra money while doing so. As a Kennywood employee, you can be the smiling face that makes a great first impression for incoming guests, a cook that serves up tasty treats and culinary delights, or a ride operator that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights!

Perks & Benefits:

• Flexible schedule
• Ability to cross-train and learn unique skills across various departments
• Free admission to Kennywood and other parks on your days off
• Invitations to exclusive company-sponsored employee events throughout the season

We’ve got great jobs for people just starting out in the workforce, looking for a second job or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than Kennywood. Apply today!

Do not miss the chance to spark your career now!