K9 Resorts Brand Ambassador

Seasonal Brand Ambassador / Customer Service Representative
LPHI | K9 Resorts

FLSA: Part-Time Hourly Non-Exempt 

At K9 Resorts, we deliver a luxury experience for dogs and peace of mind for their owners. Our award-winning pet care resorts combine premium boarding, daycare, and grooming with unmatched customer service. We’re looking for a high-energy, sales-driven Customer Service Representative to be the face of our brand and create unforgettable client experiences.

As we prepare for our newest resort opening, we’re looking for energetic, outgoing, and pet-loving team members to help introduce K9 Resorts to the community through local events, grassroots marketing, and client engagement initiatives.

 What You’ll Do
As a Seasonal Brand Ambassador, you’ll help build excitement and awareness for our upcoming resort opening while creating positive first impressions of the K9 Resorts brand.

Community Outreach & Brand Awareness:

Represent K9 Resorts at community events, festivals, farmers markets, and local partnerships

Engage with pet parents and educate them on our luxury boarding, daycare, and grooming services

Distribute promotional materials, giveaways, and "coming soon" information

Support grassroots marketing efforts including local business outreach and neighborhood engagement

Help generate leads, tours, and future reservations prior to opening

Create excitement around grand opening activities and promotions

Serve as polished and enthusiastic brand ambassador in the community

Client Experience & Sales Support:

Deliver exceptional hospitality and customer service at every interaction

Answer questions about services, memberships, daycare, boarding, and resort amenities

Assist with booking inquiries and capturing prospective client information

Support resort tours and enrollment events

Confidently recommend services and promotions tailored to each pet family

What We’re Looking For
Passion for dogs, making memorable experiences, and understanding of pet parent expectations

Outgoing personality with strong communication skills

Comfortable speaking with guests and promoting services in public settings

Sales-minded and confident engaging new clients

Reliable transportation and willingness to travel locally for events

Ability to work weekends, evenings, and community events as needed

Prior customer service, hospitality, retail events, or promotional experience preferred

Comfortable using technology including tablets, scheduling systems, and basic Microsoft Office tools

What You’ll Get

We take care of our team so they can take care of our guests:

Flexible scheduling
Training & development programs
Employee discounts and perks

Why K9 Resorts?

This role sets the tone for every guest experience. If you’re someone who loves people and pets—and knows how to turn great service into lasting relationships—you’ll thrive here.

Apply today and help bring luxury pet care to the community!