JOB COACH/DEVELOPER

Responsible for providing support to the clients of the program in all matters related to the training of clients for the purpose of connecting them to employment opportunities. This position works directly with participants to assess career goals, strengthen job search skills, develop employment plans, and connect individuals to workforce resources, training opportunities, and employment opportunities. Incumbents in this classification are expected to engage in activities that will directly empower individuals to achieve financial independence and long-term success.

Duties and Responsibilities:

• Provide one-on-one career coaching and employment support to program participants.
• Assess participants' skills, interests, work experience, and employment goals to develop individualized career plans.
• Assist participants with resume development, resume reviews, cover letters, and job application preparation.
• Provide guidance on job search strategies, online employment resources, and career exploration.
• Conduct mock interviews and provide feedback to improve participants' interview skills and workplace readiness.
• Facilitate job readiness workshops on topics including resume writing, interviewing skills, workplace expectations, professional communication, and career development.
• Develop and maintain partnerships with employers.
• Assist participants with identifying employment opportunities aligned with their skills, experience, and career goals.
• Provide referrals to education, training programs, certifications, and supportive services as needed.
• Maintain regular communication and follow-up with participants to track progress and provide ongoing support.
• Document participant interactions, services provided, and outcomes in accordance with program requirements.
• Collaborate with program staff, community partners, and employers to support participant employment outcomes.
• Support outreach and recruitment efforts to engage eligible participants in workforce services.
• Stay informed about local employment trends, job opportunities, and workforce resources.
• Handle special projects assigned by the supervisor.
• Ability to work with the public
• Ability to go to offsite locations.
• Excellent interpersonal and communication skills; strong organizational and computer literate.

Qualifications

• Bachelor's degree or relevant experience
• Bi-lingual Spanish
• Location Bronx, NY