J1 International Internship | Rooms Operation
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Omni Hotels & Resorts
Asheville, NC, US
Summary
The intern will rotate through various front office departments to gain hands-on experience in guest arrivals, departures, and general hotel operations. They are responsible for handling guest inquiries, processing reservations, and maintaining high standards of service throughout the property.
Job Description
Omni Grove Park Inn & Spa
The AAA Four-Diamond Omni Grove Park Inn & Spa is noted for understated elegance and southern charm; ten U.S. Presidents and countless luminaries from the worlds of art, entertainment, sports and politics have stayed at this hotel. The property offers sweeping views of the Blue Ridge Mountains, delectable restaurants, a Donald Ross golf course, tennis and fitness center, award winning spa and spacious convention facilities.
Omni Grove Park Inn and Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Grove Park Inn & Spa may be your perfect match.
Job Description
Overview
The J-1 International Rooms internship participates in a structured training program designed to provide international hospitality students or recent graduates with hands-on experience in the Front Office/ Rooms Division. The intern works alongside front office leadership and team members to develop practical hospitality experience. The particpant will rotate throughout different areas of the Front Office Operation to experience different departments in this field.
Responsibilities
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- Greet guests warmly and provide a welcoming arrival and departure experience
- Perform check-in and check-out procedures efficiently and accurately
- Handle guest inquiries, requests, and concerns with professionalism and urgency
- Maintain knowledge of hotel services, amenities, and local attractions to assist guests
- Process payments, reservations, and room assignments using hotel systems
- Uphold brand standards and ensure a high level of guest service at all times
- Assist with concierge-style services when needed (directions, recommendations, etc.)
Qualifications
- Must be eligible for a J-1 Exchange Visitor Visa (Culinary Internship or Trainee Program).
- Currently enrolled in or recently graduated from a culinary or hospitality program.
- Basic knowledge of culinary techniques and kitchen operations.
- Strong interest in learning and developing culinary skills.
- Ability to work in a fast-paced environment and as part of a team.
- Flexible schedule including evenings, weekends, and holidays.
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [email protected].
Omni Hotels and Resorts creates genuine, authentic guest experiences at 50 distinctive luxury hotels and resorts in leading business gateways and leisure destinations across North America.
From exceptional golf and spa retreats to dynamic business settings, each Omni Hotel and Resort showcases the local flavor of the destination while featuring four-diamond services, signature restaurants, Wi-Fi connectivity and unique wellness options. Known for its award-winning, personalized service, Omni Hotels leaves a lasting impression with every customer interaction, with a heightened level of recognition and rewards delivered through its Select Guest loyalty program and the company's "Power of One" associate empowerment program.
Founded
2022
Company size
10,001+ employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Dallas, TX
Omni Hotels and Resorts creates genuine, authentic guest experiences at 50 distinctive luxury hotels and resorts in leading business gateways and leisure destinations across North America.
From exceptional golf and spa retreats to dynamic business settings, each Omni Hotel and Resort showcases the local flavor of the destination while featuring four-diamond services, signature restaurants, Wi-Fi connectivity and unique wellness options. Known for its award-winning, personalized service, Omni Hotels leaves a lasting impression with every customer interaction, with a heightened level of recognition and rewards delivered through its Select Guest loyalty program and the company's "Power of One" associate empowerment program.
Founded
2022
Company size
10,001+ employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Dallas, TX