Bilingual Contact Center Representatives - FT
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TRIUS FEDERAL CREDIT UNION
Kearney, NE, US
Summary
Assist members with daily banking transactions through Interactive Teller Machines using live video technology. Provide personalized and friendly service to ensure a positive member experience.
Job Description
Description
Join our Contact Center team!!!
Are you passionate about delivering exceptional service and enjoy using technology to create meaningful member experiences? We have immediate openings in our Member Contact Center for Bilingual Member Contact Center Representative or ITM Teller (FT position), you'll assist members with everyday banking transactions through electronic communication including our Interactive Teller Machines (ITMs), providing friendly, personalized service through live video from various Trius branch locations.
Bilingual Communication Requirement: The ability to communicate effectively in English and Spanish is required because the position regularly communicates with members who prefer to conduct business in Spanish.
At Trius, you'll receive comprehensive training, work alongside a supportive and energetic team, and have the opportunity to use innovative technology to make a difference in our members' financial lives. Come experience the Trius Difference—where people, purpose, and community come together to provide HOPE.
Schedule:
We are looking for a qualified candidates to work either FT, to be scheduled between:
- Monday–Thursday: 7:30 a.m. – 6:00 p.m.
- Friday: 7:30 a.m. – 7:00 p.m.
- Enjoy a predictable schedule with no weekends and no holidays, giving you more time for what matters most.
Enjoy a predictable schedule with no weekends and no holidays, giving you more time for what matters most.
Work Location:
Ability to work at either the Kearney or Lexington branches.
Benefits provided
- Insurance (Health, Dental, Vision, Life, STD and LTD) - FT candidates
- PTO
- 11Paid holidays
- 401(k) with generous match
- Trius "swag"
- Flexible work environment/schedule
- Longevity benefits
- Paid training
We are an Equal Opportunity Employer
We consider applications for all positions without regard to race, color, religion, creed, gender, age, national origin, disability, which can be reasonably accommodated without undue hardship, veteran status, or another other legally protected classification.
Trius is a cooperative, not-for-profit financial institution organized to provide members a place to save money and a place to obtain credit at a reasonable rate. Trius is owned and managed by their members. They don't report to stockholders they report to you, the member. Their profits go back to members in the form of lower loan rates, higher deposit rates and lower fees. They understand not everyone has the same credit score or the same financial goals. They'll help you get what you need and get where you want to be. That's what makes them different!
Founded
1967
Company size
51-200 employees
Industry
Banking
Org type
Nonprofit
Headquarters
Kearney, Nebraska
Trius is a cooperative, not-for-profit financial institution organized to provide members a place to save money and a place to obtain credit at a reasonable rate. Trius is owned and managed by their members. They don't report to stockholders they report to you, the member. Their profits go back to members in the form of lower loan rates, higher deposit rates and lower fees. They understand not everyone has the same credit score or the same financial goals. They'll help you get what you need and get where you want to be. That's what makes them different!
Founded
1967
Company size
51-200 employees
Industry
Banking
Org type
Nonprofit
Headquarters
Kearney, Nebraska
