IT Support Specialist - on in Pittsburgh, PA (Local Candidates Only)
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A.C. Coy
PA
Summary
The technician will troubleshoot tickets and work closely with project managers and escalation teams to resolve issues. The role requires a detail-oriented approach to managing IT support tasks.
Job Description
Overview
Location: Onsite- West of Pittsburgh, PA
Job Type: Contract
Work Authorization: U.S. Citizen or Green Card
The A.C. Coy Company is currently hiring for a help desk/IT Support Technician.
Responsibilities
- troubleshoot tickets
- work closely with the escalation team and project managers to resolve tickets
- must be detailed oriented
Qualifications
Minimum Requirements:
- Associates degree in business, MIS or IT preferred; HS diploma with equivalent experience required
- 2-3 years’ experience as a help desk/IT Support technician
- Demonstrated experience in client support and direct client communications
- Ability to establish and maintain positive customer service
- Excellent time management and organizational skills
- Strong written and verbal communication abilities
- Ability to work independently and collaboratively within a team
The A.C.Coy Company is a national staffing and consulting firm. We focus on IT and Accounting & Finance services with a corporate headquarters located in Pittsburgh, PA.
The A.C.Coy Team is very proud of the fact that we have been providing outstanding, quality-based staffing services, to both our clients and candidates for nearly 40 years.
At A.C.Coy, we are committed to working with clients to understand their business inside and out and to earn a level of trust that goes beyond the typical client/supplier relationship. We enjoy lasting, ongoing relationships with our clients and consider ourselves a partner in their success.
Founded
1986
Company size
51-200 employees
Industry
Information Technology & Services
Org type
Privately Held
Headquarters
McMurray, Pennsylvania
The A.C.Coy Company is a national staffing and consulting firm. We focus on IT and Accounting & Finance services with a corporate headquarters located in Pittsburgh, PA.
The A.C.Coy Team is very proud of the fact that we have been providing outstanding, quality-based staffing services, to both our clients and candidates for nearly 40 years.
At A.C.Coy, we are committed to working with clients to understand their business inside and out and to earn a level of trust that goes beyond the typical client/supplier relationship. We enjoy lasting, ongoing relationships with our clients and consider ourselves a partner in their success.
Founded
1986
Company size
51-200 employees
Industry
Information Technology & Services
Org type
Privately Held
Headquarters
McMurray, Pennsylvania
