IT Intern
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City Bank
Lubbock, TX, US
Summary
The IT Intern provides technical support to bank employees by resolving hardware, software, and digital banking issues via phone, tickets, and email. They also assist with password resets and participate in cross-training to develop technical and analytical skills.
Job Description
Job Details: Job Location: Operations Center - Lubbock, TX, Position Type: Part Time, Salary Range: Undisclosed, The IT Intern delivers an exceptional customer service experience to City Bank employees requesting digital and technology assistance via phone, tickets, and/or email. The intern assists with password resets, answers how-to questions and resolves cases related to hardware/software issues as first call resolutions. The intern will also be responsible for the daily support of the digital banking suite of products.
The intern will have opportunities to cross-train with fellow team members and strengthen their skill set technically, analytically, and professionally. The ideal candidate for this position should work well in a team environment, have a high regard to customer service, and have a passion for serving others with technology issues. This individual must work well in a fast paced, team environment while maintaining a high regard for our internal and external customers staying consistent with the banks mission statement.
Equal Opportunity Employer/Veterans/DisabledQualifications:
Headquartered in Lubbock, Texas, City Bank has more than $4 billion in assets with 25 full-service banking locations and 13 mortgage loan production offices throughout Texas and New Mexico. Since 1941, City Bank has been committed to offering its customers revolutionary products and services to stay in touch with their needs. Through this commitment, City Bank offers additional banking services including mortgage lending, trust, insurance, investments, indirect lending and private banking.
Our people, passion and unique corporate culture create a special environment where our team can expect career-defining moments while delivering a best-in-class customer experience. City Bank promotes a corporate lifestyle that goes well beyond the workplace with a variety of family-friendly events and unique opportunities for its employees such as a wellness program, competitive benefits, referral rewards and more. In all, it’s evident the passion that goes into making City Bank such a great place to work creates a positive impact in the lives of our employees and their families.
LinkedIn is a social network. NEVER disclose any personal banking information on this site. Have a banking question? Call 1-800-OUR-BANK (687-2265) or visit us online at www.city.bank.
Member FDIC
Equal Housing Lender
NMLS # 439822
Founded
1941
Company size
501-1,000 employees
Industry
Banking
Org type
Public Company
Headquarters
Lubbock, Texas
Headquartered in Lubbock, Texas, City Bank has more than $4 billion in assets with 25 full-service banking locations and 13 mortgage loan production offices throughout Texas and New Mexico. Since 1941, City Bank has been committed to offering its customers revolutionary products and services to stay in touch with their needs. Through this commitment, City Bank offers additional banking services including mortgage lending, trust, insurance, investments, indirect lending and private banking.
Our people, passion and unique corporate culture create a special environment where our team can expect career-defining moments while delivering a best-in-class customer experience. City Bank promotes a corporate lifestyle that goes well beyond the workplace with a variety of family-friendly events and unique opportunities for its employees such as a wellness program, competitive benefits, referral rewards and more. In all, it’s evident the passion that goes into making City Bank such a great place to work creates a positive impact in the lives of our employees and their families.
LinkedIn is a social network. NEVER disclose any personal banking information on this site. Have a banking question? Call 1-800-OUR-BANK (687-2265) or visit us online at www.city.bank.
Member FDIC
Equal Housing Lender
NMLS # 439822
Founded
1941
Company size
501-1,000 employees
Industry
Banking
Org type
Public Company
Headquarters
Lubbock, Texas
