IT Field Support Technician
Boost your chances before you apply.
Mercer University
Macon, GA, US
Summary
Responsible for the installation, maintenance, and support of computer hardware and software. Provides on-site technical support for faculty and staff while handling phone and email inquiries.
Job Description
Application Instructions:
Active Student Employees: If you are a current Student Employee or have previously worked in a student position, you must apply from your existing Workday account. Do not apply from the external careers website. Log in to Workday and type Find Jobs in the search. Locate the position and click Apply.
External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page.
IMPORTANT: Please review the job posting and fully complete all sections of the application. You will not be able to modify your application after you submit it.
Job Family:
Student Regular Wage, Student Work Study
Department:
Information Technology
Supervisor:
John Bonner
Job Title:
IT Field Support Technician
Job Description:
Responsible for the installation, maintenance, and support of computer hardware and software. This position provides on-site support for faculty and staff but may also include answering phone calls and emails
Requires computer support experience\knowledge along with prior customer service experience preferred. Must have excellent written and verbal communication skills and proven analytical and problem-solving skills. Must have the ability to carry up to 25 lbs. for short distances. **Candidates without computer experience will not be considered for this position
Pay Rate: $10.00
Scheduled Hours:
10
Start Date:
08/17/2026
End Date:
05/7/2027
Mercer University’s Center for Career and Professional Development (CCPD) serves students and families in Atlanta, Macon, and the Regional Academic Centers. Our consultants provide guidance with application materials such as resumes and cover letters, job search tactics, networking, and more!
Vision: We aspire to equip and empower all Mercerians to thrive in the lifelong process of career and professional development.
Mission: Our career development experts prepare students to succeed in work and life by providing customized, innovative, and comprehensive career resources.
Company size
2-10 employees
Industry
Education
Org type
Educational
Headquarters
Macon, GA
Mercer University’s Center for Career and Professional Development (CCPD) serves students and families in Atlanta, Macon, and the Regional Academic Centers. Our consultants provide guidance with application materials such as resumes and cover letters, job search tactics, networking, and more!
Vision: We aspire to equip and empower all Mercerians to thrive in the lifelong process of career and professional development.
Mission: Our career development experts prepare students to succeed in work and life by providing customized, innovative, and comprehensive career resources.
Company size
2-10 employees
Industry
Education
Org type
Educational
Headquarters
Macon, GA