IT Coordinator - Contractor

About us:

I-77 Mobility Partners LLC is financing, developing, designing, constructing, operating and maintaining the 26-mile I-77 Express project as part of a public-private partnership with the North Carolina Department of Transportation. The tolled express lanes run adjacent to the general-purpose lanes on I-77 between uptown Charlotte and Mooresville. I-77 Mobility Partners is responsible for operations and maintenance of all lanes, both express and general purpose, and right of way within the designated project corridor limits.

What makes us different? Our people come first. We want every single employee to develop both professionally and personally. With a strong focus on growth potential, we look to our internal employees as potential candidates for both national and international opportunities. We aim to achieve greatness by promoting from within every chance we get. We work hard and play hard and strive every day for success and achievement. With a diverse group of professionals working in a fast-paced environment, we achieve milestones constantly. And if that weren’t enough, we also offer our employees highly competitive insurance benefits, Paid Time Off, and a matching 401(k) program.

Job Description:

About the role:

The IT Coordinator- Contractor will be the liaison between local system users and corporate network support or any others IT support teams. The IT Coordinator will also assist the IT Manager in implementing and executing information technology strategic plans, policies, programs and schedules for business, computer services, network communications, toll operations (including, but not limited to, electronic toll operations), and management information services to accomplish corporate goals and objectives. This position will also be assisting and coordinating any changes to the IT Infrastructure and Corporate Services deployed at the data center and administrative buildings, as well as network communications throughout the project.  This position is expect to last no more than 6 months.

Key Responsibilities:

• Advises the IT Manager or CIO on the general operation of the IT Systems
• Executes  day-to-day routine and preventative maintenance of the IT Systems
• May assist in the absence of the IT Manager, manage emergency situations related to IT
• Assists with planning and coordinating any IT installation and development project
• Assists with developing and /or maintaining operating policies and procedures for the Information Technology Department
• Assist with software, hardware and service updates /requests.
• Acts on threats associated with the security of information systems, communication lines and equipment
• Stays abreast of corporate level system enhancements (e.g., Office 365) by monitoring the company intranet
• Maintains the company Asset Management system
• Maintain the company Cellular accounts and with appropriate approval provision new devices.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to fulfill those duties. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education & Experience:

• Associates degree in Computer Science or related field, Bachelor’s preferred

• 1+ years’ experience in basic computer and network environments within a business setting
• Basic to Intermediate to Advanced knowledge in Microsoft Office products
• Work requires professional written and verbal communication and interpersonal skills. 
• Willingness to work a flexible schedule

Professional Qualities:

• Effectively and professionally manage tasks and deadlines 
• Ability to interact with colleagues
• Possess strong and positive verbal, written, interpersonal, and documentation skills
• Multitask and problem-solve within a fast-paced environment
• Perform all essential duties and responsibilities while demonstrating initiative, performing quality work within deadlines and interacting professionally and proactively with other employees and with multiple organizations 

Computer Skills:

• Must be able to demonstrate a higher level of computer proficiency, especially as to Microsoft Excel, Word and Power Point and other PC based programs
• Expertise in computer systems troubleshooting

Work Environment & Physical Demands:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is usually quiet
• The employee must occasionally lift and/or move up to 25 pounds
• Specific vision abilities required by this job include ability to adjust focus, as necessary to use a computer
• While performing the duties of this job, the employee is regularly required to talk or hear
• The employee is frequently required to stand, walk and sit

Please note this role is expected to last no more than 6 months and will not offer medical benefits.