IT Assistant at Aeon

OVERVIEW

(University of St. Thomas- MN Students ONLY)**APPLICANTS FOR THIS POSITION MUST QUALIFY FOR FEDERAL OR STATE WORK STUDY**

This position is off-campus and student employees must provide their own transportation to the site.

JOB TITLE: IT Assistant at Aeon

PAY RATE: $22/hour

REPORTS TO: IT Manager

Shifts: Fall 2026 through Spring 2027, in alignment with Work Study program dates and the student’s Work Study award and eligibility. Approximately 10–15 hours per week, with scheduling flexibility based on the student’s availability and Work Study award. Students may work up to 20 hours per week.

LOCATION(S):  Aeon’s Central Office in the North Loop of Minneapolis, MN.

Organization Background Aeon is a nonprofit developer, owner, and manager of affordable communities in the Twin Cities. For 40 years, we have been at the forefront of creating housing that goes beyond shelter. Our housing serves as a platform for resilience, opportunity, and lasting impact. With a portfolio of almost 5,000 apartment homes, Aeon provides stability for thousands of residents each year. We focus on bold, forward-thinking solutions that address the need for affordable housing. Through innovation, collaboration, and an unyielding commitment to community, we help create opportunities for residents to build stronger, more sustainable futures. Join a mission-driven team that is shaping the future of affordable housing and making a lasting impact. Learn more at www.aeon.org.

Position Summary The IT Assistant will provide hands-on support to Aeon’s IT team, gaining practical experience supporting computer hardware, software, networking systems, and technology projects across the organization. This is a great opportunity for a student interested in information technology to develop technical troubleshooting, project management, research, and customer service skills while contributing to the work of a mission-driven nonprofit organization. Responsibilities may include but are not limited to: • Provide basic technical support and troubleshoot computer, software, hardware, and connectivity issues. • Assist with preparing, imaging, deploying, and decommissioning computers and other technology equipment. • Maintain accurate inventory records for computers, devices, and other IT equipment. • Assist with maintaining resident-access computers, including installing appropriate updates and performing routine maintenance. • Support the IT team with technology projects and system improvements. • Assist in developing and implementing processes for the responsible recycling and disposal of technology equipment. • Research technology products, services, vendors, and potential solutions as needed. • Assist with IT documentation and organization as needed. • Perform other related duties and special projects as assigned.

QUALIFICATIONS

Candidate Skills & Qualifications • Must have a Work Study award through the University of St. Thomas.• Interest in information technology, computer systems, networking, or a related field. • IT knowledge and experience troubleshooting computer or networking issues is preferred. • Strong problem-solving skills and willingness to learn new technologies. • Detail-oriented with strong organizational skills. • Ability to provide helpful, professional support to users with varying levels of technical experience. • Familiarity with Microsoft 365 applications, including Outlook, Word, and Excel. • Ability to manage multiple tasks and follow through on assignments. • Ability to work both independently and collaboratively with the IT team and other Aeon team members.

Aeon is an Equal Opportunity / Affirmative Action Employer