IT Analyst
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Doppel
NY
Summary
Provide Level 1 and 2 technical support for onsite and remote employees while managing hardware and software issues. Maintain office technology, including A/V systems and network equipment, and oversee the full lifecycle of IT assets.
Job Description
The Role
Doppel is hiring an experienced IT Analyst to support our New York City office and global remote workforce. This role is ideal for someone who is detail-obsessed, service-driven, and passionate about delivering an exceptional IT experience. This role is required to be in office 5 days a week.
What You’ll Do
- Provide Level 1 & 2 support for onsite employees and remote team members worldwide.
- Triage and resolve incoming tickets across hardware, software, and account-related issues.
- Maintain and support office technology including A/V systems, conference rooms, printers, and network equipment.
- Manage asset inventory and oversee the full lifecycle of devices (procurement → deployment → retirement).
- Support onboarding/offboarding, device setup, and access management.
- Contribute to IT projects, documentation, and continuous improvement efforts.
What We’re Looking For
- 2-4 years of hands-on IT support experience in fast-paced environments.
- Meticulous attention to detail and a commitment to delivering a best-in-class support experience.
- Strong problem-solving ability and a self-driven, proactive work style.
- Excellent communication skills and a calm, customer-focused approach.
- Experience supporting MacOS devices and various SaaS business tools.
- This role requires to be in office 5 days a week.
Why Join Doppel
- $110 - $110k
- A high growth environment where your work has immediate impact and visibility
Salary Range$100,000—$110,000 USD
In the era of AI, knowing what’s real is harder than ever.
Social engineering threats are sophisticated, multi-channel campaigns. They lurk in your inbox, compromise your email channels, and weaponize fake profiles across social networks to deceive and defraud your people and your brands.
Doppel is the agentic social engineering defense platform built to fight AI with AI. Unlike traditional systems that stop at detection and inbox scoring, Doppel delivers real-time disruption. We secure the inbox while executing automated takedowns on malicious sending infrastructures, lookalike domains, and rogue profiles at machine speed.
By unifying Digital Risk Protection, Human Risk Management, and Email Security onto a single centralized platform, Doppel shuts down threats at their source. We safeguard every channel, move faster than attack speed, and turn global threat intelligence into a compounding network effect that keeps you ahead of the curve.
Backed by Bessemer Venture Partners, a16z, George Kurtz - CEO, CrowdStrike, South Park Commons, Strategic Cyber Ventures, Aurum Partners, a group of athlete investors led by WNBA players Nneka Ogwumike, Breanna Stewart, and Kelsey Plum, who joined the round through the a16z Cultural Leadership Fund, Script Capital, 9Yards Capital, Sozo Ventures, NTT DOCOMO Ventures, and SVAngel.
Founded
2022
Company size
201-500 employees
Industry
Technology, Information and Internet
Org type
Privately Held
In the era of AI, knowing what’s real is harder than ever.
Social engineering threats are sophisticated, multi-channel campaigns. They lurk in your inbox, compromise your email channels, and weaponize fake profiles across social networks to deceive and defraud your people and your brands.
Doppel is the agentic social engineering defense platform built to fight AI with AI. Unlike traditional systems that stop at detection and inbox scoring, Doppel delivers real-time disruption. We secure the inbox while executing automated takedowns on malicious sending infrastructures, lookalike domains, and rogue profiles at machine speed.
By unifying Digital Risk Protection, Human Risk Management, and Email Security onto a single centralized platform, Doppel shuts down threats at their source. We safeguard every channel, move faster than attack speed, and turn global threat intelligence into a compounding network effect that keeps you ahead of the curve.
Backed by Bessemer Venture Partners, a16z, George Kurtz - CEO, CrowdStrike, South Park Commons, Strategic Cyber Ventures, Aurum Partners, a group of athlete investors led by WNBA players Nneka Ogwumike, Breanna Stewart, and Kelsey Plum, who joined the round through the a16z Cultural Leadership Fund, Script Capital, 9Yards Capital, Sozo Ventures, NTT DOCOMO Ventures, and SVAngel.
Founded
2022
Company size
201-500 employees
Industry
Technology, Information and Internet
Org type
Privately Held
