Internship: Information Technology

Job Details: Job Location: Headquarters Erie PA - Erie, PA, Position Type: Internship, Salary Range: Undisclosed, We are looking for highly motivated college students who are eager to learn! All majors are welcome to apply. Interviews and Internships will be held in-person. Looking for proficiency in Excel, Word, and data entry. We require good communication skills, the ability to work in a fast-paced environment, and a willingness to learn! 

We have flexible hours starting 8am to 6pm Monday-Friday. Internships will be on site at our Headquarters in Erie's historic Union Station. The program will run from May 2027 to August 2027, and is flexible depending on your school start and end dates.

Any questions can be directed to [email protected]

Applications will be reviewed on a rolling basis with decisions aimed to be made by end of November.

Applications will be reviewed in January.

Internship Summary: The IT Infrastructure Intern position will be an integral part of the IT Infrastructure and Systems team. Typically, there will be up to 6 facilities that will need constant monitoring and maintenance at designated intervals. Most of this work can be done on-site but will require some driving distance travel.

Responsibilities:

Document existing and future IT architecture and ensure scalability
Implement Business Continuity for critical business operations
Deploy and maintain physical endpoints (PCs, mobile devices, printers, APs, VOIP phones, etc.)
Coordinate with headquarters on enterprise solutions and services
Provide support for firewalls, switching and VLAN setups
Coordinate across multiple departments to sustain client success
Create scheduled maintenance and site recover plans
Support headquarters with various user support and monitoring

Qualifications:
Required Skills/Abilities:

Hardware installations and software configurations
Installation and maintenance of large wireless networks
Competent in camera security and Access Controls
Routine maintenance of various network environments
The ability to self-manage and learn new technologies
Troubleshooting skills over a wide range of IT Infrastructure

Physical Requirements:

Must be able to operate safely with lifts and ladders
Use various hand tools to support hardware installations
Carry equipment up to 50lbs