Intake Coordinator
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Self-Help for the Elderly
San Francisco, CA, US
Summary
The Intake Coordinator manages new participant intake, conducts community outreach, and assists with program eligibility and documentation. They also provide administrative support to the Director, including report preparation and office management.
Job Description
Title: Intake Coordinator
Department: Adult Day Services
FLSA Status: Non-Exempt
Reports To: Director
Summary: Responsible for intaking in new participants; assisting participants in applying and renewing SF Paratransit; conducting outreach; managing and documenting the Child and Adult Care Food Program (CACFP) Program.
Essential Functions:
1. Handles all general inquiry calls and emails from potential participants and referral sources. Gather information from potential participants to complete a detailed intake form. Submit the Medical Treatment Plan to the participant’s medical physician and follow-up.
2. Conducts in-person and virtual presentation outreach in the community.
3. Assists the participants in applying and renewing the San Francisco Paratransit Group Van Transportation Service.
4. Assists and maintains participant’s Child and Adult Care Food Program (CACFP) eligibility annually. Maintain and input daily meal records.
5. Maintains the participant’s Adult Day Services Participant Agreement.
6. Provides administrative support to the Director, including preparation of statistical reports and office administration.
7. Performs other duties as assigned.
Qualifications:
1. High school diploma with a minimum of two years of office experience; an associate degree is preferred.
2. Basic skills and knowledge of Microsoft Office processing (Word, PowerPoint, Excel) in English and Chinese.
3. Excellent organizational, interpersonal, verbal and written communication skills.
4. Bilingual in English and Cantonese.
5. Must have TB clearance within 12 months prior to employment and maintain clearance annually thereafter.
6. Must acquire CPR and First Aid certificates within 6 months of employment and maintain current certificates thereafter.
Self-Help for the Elderly is an Equal Employment Opportunity/Affirmation Action Employer and we welcome diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, age, national origin, sexual orientation, disability, protected veteran status or any other characteristics protected by law. We participate in E-Verify.
Qualified applicants with criminal history will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
We may provide reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please call (415) 677-7600 for special assistance.
Self-Help for the Elderly is a private community-based non-profit organization. Our mission is to promote the independence, dignity and self-worth of seniors. We will achieve this by empowering seniors to help themselves and by providing a comprehensive range of multicultural and multilingual services.
Founded in 1966, Self-Help offers a vast array of health care and social services to over 40,000 seniors and disabled adults annually in San Francisco, San Mateo, Santa Clara and Alameda counties. More than 90% of the agency’s clients are members of ethnic communities; and over 90% of Self-Help’s current staff is bilingual and bicultural in various Chinese dialects, Vietnamese, Tagalog, Spanish or Russian. All direct service staff are bilingual in at least one of the above languages and are culturally and linguistically competent to provide services to the target population.
Self-Help for the Elderly has earned a reputation for employing and providing housekeeping jobs in San Francisco in the form of house cleaning services, commercial cleaning services, and job training programs. In addition, current customers have come to rely on their social services such as home health care, assisted living, hospice care, in-home care, home care assistance, senior care, adult day care, and elderly care. Proudly serving Richmond District, Sunset District, Chinatown, Nob Hill, San Mateo, Marina District, Pacific Heights, Mission District, Hayes Valley, Daly City and surrounding areas since 1966.
Founded
1966
Company size
201-500 employees
Industry
Non-profit Organizations
Org type
Nonprofit
Headquarters
San Francisco, California
Self-Help for the Elderly is a private community-based non-profit organization. Our mission is to promote the independence, dignity and self-worth of seniors. We will achieve this by empowering seniors to help themselves and by providing a comprehensive range of multicultural and multilingual services.
Founded in 1966, Self-Help offers a vast array of health care and social services to over 40,000 seniors and disabled adults annually in San Francisco, San Mateo, Santa Clara and Alameda counties. More than 90% of the agency’s clients are members of ethnic communities; and over 90% of Self-Help’s current staff is bilingual and bicultural in various Chinese dialects, Vietnamese, Tagalog, Spanish or Russian. All direct service staff are bilingual in at least one of the above languages and are culturally and linguistically competent to provide services to the target population.
Self-Help for the Elderly has earned a reputation for employing and providing housekeeping jobs in San Francisco in the form of house cleaning services, commercial cleaning services, and job training programs. In addition, current customers have come to rely on their social services such as home health care, assisted living, hospice care, in-home care, home care assistance, senior care, adult day care, and elderly care. Proudly serving Richmond District, Sunset District, Chinatown, Nob Hill, San Mateo, Marina District, Pacific Heights, Mission District, Hayes Valley, Daly City and surrounding areas since 1966.
Founded
1966
Company size
201-500 employees
Industry
Non-profit Organizations
Org type
Nonprofit
Headquarters
San Francisco, California
