Instructor Scheduling Agent - Winter 2026 - 27
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Alterra
WA
Summary
The Instructor Scheduling Agent is responsible for assigning and coordinating daily lesson schedules for ski instructors. They also act as a communication hub between instructors, guests, and the reservations department.
Job Description
Seasonal
Classic, consistent quality from a winning team!
Deer Valley Resort is nestled in the Wasatch Mountains of Utah, in the historic mining town of Park City which has evolved into an exciting and diverse mountain ski town. Our staff consists of locals, transplants, seasonal workers from all 50 states and international students from around the globe. We are a diverse workforce where everyone feels welcome, appreciated, and valued. No matter if you are 14 or 84 years, there is a place for you in the Deer Valley family! (Last year over 1,100 staff members celebrated their fifth season or more at Deer Valley).
- Ski perks (vary based on employment status) may include Deer Valley season pass, free skiing or riding at other Alterra Resorts and select local Utah resorts
- Friends and family ski discounts, free staff ski lessons and discounted rentals (winter staff only)
- Subsidized meals at Employee Dining Rooms offered for staff while on shift
- Subsidized housing options available for seasonal full-time staff
- Discounts for staff members at restaurants, shops, and service providers in Park City
- Healthcare options are available for staff members
- 401k plan with company match
PURPOSE OF POSITION: An Instructor Scheduling Agent is responsible for assigning and coordinating daily and next-day lesson assignments and scheduling activities for ski instructors.
RESPONSIBILITIES:
- Give ski instructors all guest lesson information and enter it into the system
- Monitor inventory for current day and next day assignments and follow up with instructors and guest requests
- Communicate and work closely with the reservations and sales departments regarding all ski lesson requests and unassigned lessons
- Support the on-snow supervisors with their specific ski programs, and assist them with questions and reports, operating a two-way radio device
- Handle instructor phone calls regarding lesson information and questions
- Clean and stock stations at daily scheduling desk and staging area
- Other duties as assigned
QUALIFICATIONS:
- Minimum 18 years of age
- Available seven days a week, typically working four days at 8-10 hours per day
- Computer proficient
- Ability to multi-task; detail-oriented, and attentive to follow through
- Must be organized, motivated, keep a positive attitude and remain calm during high-stress times
DATES OF EMPLOYMENT:
- Mid-November to Mid-April
PAY RATE:
- $21.00 per hour
Deer Valley Resort is an Equal Opportunity Employer.
About Alterra Mountain Company
Alterra Mountain Company is a family of iconic year-round mountain destinations, the world’s leading heli-skiing operations, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 60 iconic mountain destinations around the world. Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, the company has brought together some of the world’s most aspirational brands, including: Steamboat, Winter Park and Arapahoe Basin in Colorado; Palisades Tahoe, Mammoth Mountain, June Mountain, Big Bear Mountain Resort and Snow Valley in California; Stratton Mountain and Sugarbush Resort in Vermont; Snowshoe Mountain in West Virginia; Tremblant in Quebec and Blue Mountain in Ontario, Canada; Crystal Mountain in Washington; Schweitzer in Idaho; Deer Valley Resort and Solitude Mountain Resort in Utah; and CMH Heli-Skiing & Summer Adventures and Mike Wiegele Helicopter Skiing in British Columbia. Also included in the portfolio are Alpine Aerotech, a worldwide helicopter support and maintenance service center in British Columbia, Canada, Aspenware, the ski industry leader in technology services and e-commerce, and Ski Butlers, the global leader in ski and snowboard rental delivery. For more information, please visit www.alterramtn.co.
Company size
10,001+ employees
Industry
Hospitality and Tourism
Org type
Privately Held
Headquarters
Denver, Colorado
About Alterra Mountain Company
Alterra Mountain Company is a family of iconic year-round mountain destinations, the world’s leading heli-skiing operations, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 60 iconic mountain destinations around the world. Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, the company has brought together some of the world’s most aspirational brands, including: Steamboat, Winter Park and Arapahoe Basin in Colorado; Palisades Tahoe, Mammoth Mountain, June Mountain, Big Bear Mountain Resort and Snow Valley in California; Stratton Mountain and Sugarbush Resort in Vermont; Snowshoe Mountain in West Virginia; Tremblant in Quebec and Blue Mountain in Ontario, Canada; Crystal Mountain in Washington; Schweitzer in Idaho; Deer Valley Resort and Solitude Mountain Resort in Utah; and CMH Heli-Skiing & Summer Adventures and Mike Wiegele Helicopter Skiing in British Columbia. Also included in the portfolio are Alpine Aerotech, a worldwide helicopter support and maintenance service center in British Columbia, Canada, Aspenware, the ski industry leader in technology services and e-commerce, and Ski Butlers, the global leader in ski and snowboard rental delivery. For more information, please visit www.alterramtn.co.
Company size
10,001+ employees
Industry
Hospitality and Tourism
Org type
Privately Held
Headquarters
Denver, Colorado