Instructional Student Assistant- Peer Learning Facilitator

The Peer Learning Programs within Academic Success and Undergraduate Advising (ASUA) invite applications for Instructional Student Assistants (ISAs) to serve as Peer Learning Facilitators in support of historically challenging courses at CSUSB.  Based on course structure and instructional needs, Peer Learning Facilitators are assigned to one of three roles: Supplemental Instruction (SI) Leader, Embedded Tutor, or Embedded SI Leader. All roles are designed to promote student success through collaborative learning and strategic academic support.

Facilitators serve under the general supervision of the Academic Centers for Excellence Director and direct supervision of the Peer Learning Programs Coordinator. Applicants must be current CSUSB students in good academic standing with demonstrated subject knowledge and a commitment to supporting diverse learners.

California State University, San Bernardino (CSUSB) is a preeminent center of intellectual and cultural activity in the Inland Empire region of Southern California. Opened in 1965 and set at the foothills of the beautiful San Bernardino mountains, the university serves approximately 19,000 students. CSUSB is a federally recognized minority-serving and Hispanic-serving institution that reflects the dynamic diversity of the region and has the most diverse student population of any university in the Inland Empire: 74 percent of its students are members of underrepresented groups, 80 percent are first-generation, and 56 percent are Pell eligible. For more information on the campus, please visit the CSUSB website.

CSUSB employs 467 full-time faculty and offers 48 undergraduate, 35 graduate, and one doctoral degree programs and 14 academic programs with national accreditation. At CSUSB, diversity, equity and inclusion are values central to our mission. We recognize that diversity and inclusion in all its forms are necessary for our institutional success. By fully leveraging our diverse experiences, backgrounds and insights, we inspire innovation, challenge the status quo and create better outcomes for our students and community. As part of CSUSB’s commitment to hire, develop and retain a diverse faculty, we offer a variety of networking, mentoring and development programs for our junior faculty. We are committed to building and sustaining a CSUSB community that is supportive and inclusive of all individuals. Qualified applicants with experience in ethnically diverse settings and/or who demonstrate a commitment to serving diverse student populations are strongly encouraged to apply.

JOB SUMMARY

The Peer Learning Programs (Supplemental Instruction and Embedded Tutoring) within Academic Success and Undergraduate Advising (ASUA) are seeking Instructional Student Assistants (ISAs) to serve as Peer Learning Facilitators in support of historically challenging courses at CSUSB. Peer Learning Facilitators are assigned to one of three roles—SI Leader, Embedded Tutor, or Embedded SI Leader—based on the support modality aligned with the assigned course and section.

Peer Learning Facilitators provide peer-led, course-specific academic support to promote student success, improve content mastery, and strengthen college success skills such as test preparation, time management, and effective study strategies. SI Leaders facilitate regularly scheduled small-group study sessions outside of class. Embedded Tutors support active learning and peer engagement during class sessions. Embedded SI Leaders combine both approaches—attending course lectures to assist with in-class active learning while also leading out-of-class peer study sessions.

All Peer Learning Facilitators work under the general supervision of the Academic Centers for Excellence Director and the day-to-day supervision of the Peer Learning Programs Coordinator. Qualified applicants must be current CSUSB undergraduate or graduate students in good academic standing with prior success in the subject area and a commitment to supporting diverse and academically at-risk student populations. This is a temporary position commensurate with related contract dates designated for an individual academic term by Faculty Affairs and Development. Qualified ISAs may be eligible for rehire in subsequent academic terms.

TYPICAL ACTIVITIES

Responsibilities for All Peer Learning Facilitators (PLF) Include:

• Attend PLF Leader Trainings. Attend/participate in new leader orientation, pre-semester leader training, and professional development (learning community) forums held throughout the semester.
• Attend the Content Course. Introduce yourself to the course instructor before the term begins. Ascertain requirements for the course before the term begins. On the first day of class, introduce yourself and your support modality (SI, Embedded Tutoring, etc.) to the students with instructor’s permission. Communicate with the instructor of the content course. Support the instructor by providing feedback about students' difficulties, content-related issues, etc.
• Submit Weekly Academic Support Review. Complete a detailed, online review of each week’s active learning support (SI sessions, embedded tutoring activities, etc.).
• Meet regularly and work collaboratively with the course instructor, Peer Learning Programs Coordinator, assigned Senior Leader, and academic support colleagues.

SI and Embedded SI Leader Responsibilities Also Include:

• Prepare written session plans for each SI session, including the learning objectives, key concepts, collaborative learning techniques, and associated strategies/activities. Session plans may be reviewed by the Peer Learning Programs Coordinator or an assigned Senior Leader for feedback.
• Conduct SI sessions. Facilitate SI sessions, organizing each meeting with built-in flexibility in order to best meet the needs of participants. Use the language of the course discipline and require students do the same. Integrate content with effective learning strategies.
• Conduct Peer Observations. Attend at least one session led by another SI Leader each semester. Complete an online Peer Observation form noting structure, strengths, weaknesses, and other key elements of the session.
• Collect Data for Program Evaluation. Collect attendance data at every SI session, (e.g. student name and ID, course title, date and time). Distribute and collect mid/end-of-term surveys. Document and submit other session evaluations as requested by the Peer Learning Programs Coordinator.

Embedded Tutor Responsibilities Also Include:

• Work with the course instructor to facilitate instructor-designed active learning exercises or assignments during the designated lecture time.

Support student learning and academic development by providing timely and appropriate guidance either one-on-one or in small groups during the designated lecture time as directed by the course instructor

Additional Responsibilities (include but are not limited to)

• When necessary, modify instructional methods and strategies to meet diverse student needs.
• Identify and refer students to appropriate support services.
• Demonstrate sensitivity to student needs and circumstances.
• Provide students with clear expectations regarding both your role as a PLF and their role as a collaborative learner.

***IMPORTANT NOTE: Prospective ISAs must be available for both the content area course AND the SI section they are assigned in addition to office hours.

MINIMUM QUALIFICATIONS

• Undergraduate student (sometimes graduate student), preferably in subject major or with significant subject coursework
• GPA of at least 3.0
• Availability for the corresponding course lecture, PLF pre-semester training, and SI sessions (when applicable)
• Must be a matriculated CSUSB student
• Exceptions to the minimum eligibility qualifications may be granted at the sole discretion of the University

REQUIRED QUALIFICATIONS

• Commitment to work up to 20 hours per week
• Availability to attend and/or complete all related CSUSB student employee training prior to the start of the term
• Ability to attend content course lectures and communicate effectively with course instructors
• Must prepare written SI session plans (when applicable) and complete weekly academic support reports
• Willingness to collect program evaluation data, as assigned 

PREFERRED QUALIFICATIONS

• At least one year of successful experience as a small group or active learning academic support facilitator
• Thorough understanding of all concepts covered in the supported course
• Strong interpersonal communication skills
• Ability to establish and maintain rapport with students and faculty
• Effective personal study habits demonstrated by overall academic success
• Exemplary work ethic with experience in independent preparation, task, and time management
• Ability to identify, design, and employ effective small group learning strategies relevant to course material

SPECIAL CONDITIONS

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with CSUSB. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Note: CSUSB cannot deny an applicant a position solely or in part due to a criminal conviction history until it has performed an individualized assessment and linked the relevant conviction history with specific job duties in the position being sought.

Please note: Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that CSUSB has designated as sensitive. Sensitive positions are those requiring heightened scrutiny of individuals holding the position based on potential for harm to children, concerns for the safety and security of people, animals, or property, or heightened risk of financial loss to CSUSB or individuals in the university community.

For health and well-being, CSUSB is a smoke & tobacco-free campus. The university is committed to promoting a healthy environment for all members of our community.

ABOUT THE DEPARTMENT

The ASUA Peer Learning Programs within the Academic Centers for Excellence (ACE)

For more information regarding the position, please contact the Recruitment Chair, Dr, James Graham.

To find out more about the ASUA Peer Learning Programs within ACE, visit https://www.csusb.edu/supplemental-instruction

HOW TO APPLY

Please submit

1. Application via PageUp
2. Peer Learning Facilitator Availability Survey at: https://csusb.az1.qualtrics.com/jfe/form/SV_71JgATWfmDfotbo

Formal review of applications will be as needed.

If you are interested in this opportunity, we invite you to apply by using this CSU Recruit Hyperlink at:  

https://secure.dc4.pageuppeople.com/apply/873/gateway/Default.aspx?c=apply&sJobIDs=557430&SourceTypeID=803&sLanguage=en-us&lApplicationSubSourceID=11243

Please Note: CSUSB is currently not sponsoring applicants for H-1B employment that are subject to the $100,000 fee established by the “Presidential Proclamation: Restriction on Entry of Certain Nonimmigrant Workers” issued on September 19, 2025. Applicants are responsible for determining the applicability of the fee.

Salary is commensurate with experience.

(Actual Salary will be in accordance with percentage of time appointed) 

Instructional Student Assistant (1150)             $17.86 – $23.84  Per Hour

CSU Salary Schedule: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule.aspx

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096)

This position may be “Designated” under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Visit the Human Resources Conflict of Interest webpage link for additional information:
https://www.csusb.edu/human-resources/current-employees/employee-relations/conflict-interest