Install Technician

Job Details: Job Location: Headquarters - Detroit, MI, Salary Range: $25.00 - $27.00Hourly, Installation and Service Technician

Leonard’s Syrups is a family owned and operated business that employs over one hundred employees. We have been in business since 1964, starting with manufacturing Soda syrups and continuing to grow the company by adding services which are related to this core competency. These other companies include installing and Servicing bar equipment, servicing the soda systems, and supporting our customers with CO2 to use for their systems.

Job Overview

As an Installation and Service Technician specializing in soda, beer, CO2, and ice machines, nitro serve systems, etc. you will be responsible for installing, maintaining, and repairing beverage and ice equipment at client locations. You will ensure that installations are completed efficiently and that machines are operating effectively to meet client expectations. Additionally, you will provide ongoing servicing and troubleshooting to address any technical issues that arise.

Responsibilities

Install, set up, and configure soda dispensers, beer taps, CO2 systems, and ice machines at client locations.
Conduct on-site visits to assess installation requirements and plan equipment placement for optimal functionality.
Test and verify proper functionality of installed equipment, ensuring it meets quality standards and client specifications.
Provide training to clients and their staff on the use, cleaning, and maintenance of beverage and ice machines.
Respond promptly to service calls and requests for technical support, diagnosing and resolving equipment issues both remotely and on-site.
Perform routine maintenance tasks, such as cleaning, sanitizing, and adjusting equipment settings to ensure optimal performance.
Troubleshoot equipment malfunctions, identifying root causes and implementing corrective actions to minimize downtime.
Coordinate with vendors and suppliers to order replacement parts or schedule repairs as needed.
Maintain accurate records of service visits, equipment installations, and customer interactions.
Adhere to safety protocols and regulations while working with beverage and ice equipment, ensuring compliance with industry standards.

Technical Skills

Equipment Maintenance- Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.  
Equipment Selection- Determining the kind of tools and equipment needed to do a job.  
Installation- Installing equipment, machines, wiring, or programs to meet specifications.  
Operation and Control- Controlling operations of equipment or systems.  
Operation Monitoring- Watching gauges, dials, or other indicators to make sure a machine is working properly.  
Operations Analysis- Analyzing needs and product requirements to create a design.  
Quality Control Analysis- Conducting tests and inspections of products, services, or processes to evaluate quality or performance.  
Repairing- Repairing machines or systems using the needed tools.  
Technology Design- Generating or adapting equipment and technology to serve user needs.  
Troubleshooting- Determining causes of operating errors and deciding what to do about it.  

What we offer:

Competitive Wages
Medical, Dental, Vision benefits along with supplemental insurances.
Paid Time off
401(k) with employer match.  
On the job, paid training

Qualifications: Requirements

High school diploma or equivalent; additional technical training or certifications in related fields preferred.
Proven experience in installing, servicing, and repairing beverage and ice machines, preferably in a commercial or hospitality setting.
Knowledge of electrical systems, plumbing, and refrigeration principles related to beverage and ice equipment.
Strong troubleshooting skills with the ability to diagnose and resolve technical issues efficiently.
Excellent customer service and communication skills, with the ability to interact professionally with clients and colleagues.
Ability to work independently and manage multiple service calls and installations simultaneously.
Valid driver's license and reliable transportation, as travel to client sites will be required.
Flexibility to work outside of regular business hours, including evenings and weekends, to accommodate client schedules.
Physical stamina and ability to lift heavy equipment and perform manual labor as needed.
Commitment to upholding cleanliness and sanitation standards when working with beverage and ice equipment, ensuring compliance with health regulations.