Inside Sales Representative (Senior Creative Specialist)

🌍 100% Remote (Priority Regions: South Africa, Latin America, & Europe)

Note: While we are a work-from-anywhere global team, customer-facing roles strictly operate during US Business Hours (EST/PST). Professional-level English proficiency (C1/C2) is non-negotiable.

💻 The Mission

At THE/STUDIO, we aren't just a platform; we are building the Operating System for Product Creation. We are a global manufacturing SaaS company redefining how creators and brands bring their physical product ideas to life—from custom apparel to packaging.

We are looking for a high-energy, consultative Senior Creative Specialist to own our inbound engine. While our AEs hunt, you will maximize. You will manage a high-volume, high-velocity stream of inbound opportunities. You aren't just an order-taker or customer support rep; you are a trusted advisor who uncovers deep client needs, closes the initial deal with urgency, and actively nurtures accounts to maximize repeat business.

💡 The Profile We’re Looking For (Our Core Pillars)

Our CEO defines our top performers by three distinct traits. If this isn't how you operate, you won't thrive here:

• Intelligence: High raw processing power, logical reasoning, and creative problem-solving. You can quickly guide a creator through design, pricing, and production decisions.

• "Give a Shit" Energy (Extreme Ownership): You don't just clear tickets; you own your pipeline and book of business. If an account doesn't repeat, you look inward, figure out what went wrong, and go the extra mile to save it.

• Rapid Adaptation: The ability to take blunt, radically candid feedback and pivot instantly without ego. You can execute flawlessly in a fast-paced, remote startup environment.

🎯 What You’ll Do

• Consult & Close: Own the full inbound sales cycle. Guide inbound leads through their production journey, confidently handle objections, and position THE/STUDIO as the premier alternative to "cheap but risky" sourcing options.

• Nurture the Engine: Go beyond the one-off sale. Build and manage your own healthy book of repeat accounts, turning initial inbound buyers into long-term partners.

• Pipeline Speed & Discipline: Manage a high-volume pipeline in Pipedrive with military precision, fast sales cadences, and flawless CRM hygiene.

• Cross-Functional Ownership: Collaborate closely with our Lead Generation, Production, and Design teams to ensure accurate execution while maintaining a tight grip on order tracking and post-sale follow-ups.

• Industry Mastery: We will teach you the ins and outs of Supply Chain, Manufacturing, Design, and Product Development so you can challenge your prospects and map high-value solutions.

🧩 What You Bring

• 2–5 years of recent, quota-carrying sales experience (Account Executive or consultative Inside Sales experience preferred).

• High-Velocity Experience: A proven track record of handling high-volume inbound leads in an SMB, tech, or service-based environment.

• High-Energy Video Presence: Exceptional verbal and written presentation skills. You are confident jumping on video calls to consult with creators and brand founders.

• CRM Discipline: High proficiency with CRM workflows (Pipedrive experience is a huge plus) and managing quick, structured email sequences.

• Creative Instincts: Interest in apparel, custom products, or manufacturing is a strong plus. (Collaborating with designers or having basic Adobe Illustrator knowledge is a massive advantage).

• Remote Infrastructure: Laptop/desktop (8GB+ RAM), stable internet connection (10+ Mbps), and a quiet, professional workspace for calls.

💰 Compensation & Terms

• Flexible Compensation: We offer a competitive base salary + uncapped commissions designed to heavily reward top-tier closers and account builders.

• On-Target Earnings (OTE): Expected $2,200+ per month (base + uncapped commission structure), highly flexible depending on experience. Our current high performers earn up to $4500 OTE!

• Employment Type: Full-time, exclusive independent contractor role.

🔎 Our Typical Hiring Process

1. Submit an application. Include your resume/CV in English and complete the video question (show us your high-energy communication style).

2. Initial Interview

3. Head of Sales Interview

4. Case Study

5. Reference Check