Inside Sales Representative

Job Details: Job Location: Mansfield - M - Shelby, OH, Salary Range: $21.00 - $32.00Hourly, About IRONCLAD Powered by Mersino

IRONCLAD Powered by Mersino is a national provider of liquid storage, dewatering, and environmental rental solutions serving the energy, industrial, petrochemical, and construction markets. Formed through the merger of Ironclad Environmental and Mersino Dewatering, the combined company operates a multi-branch network across Texas, Louisiana, California, the Upper Midwest, and other key industrial regions, delivering rental fleet, engineered water management, and liquid containment solutions to customers who depend on uptime, safety, and technical expertise.

About the Role

The Inside Sales Representative (ISR) is responsible for driving revenue growth through a combination of inbound lead conversion, outbound prospecting, and account development. This role builds and maintains strong customer relationships by understanding customer needs, providing product and application expertise, and recommending solutions that align with those needs.

The ISR will manage a high-volume sales pipeline, qualify and prioritize opportunities, prepare quotes and proposals, and collaborate with the Sales Support team to move opportunities through the sales cycle. This is an ideal opportunity for a motivated sales professional who enjoys a fast-paced, transactional environment and is eager to develop technical product knowledge while delivering exceptional customer experience.

What You'll Do

Develop and implement effective sales strategies to achieve and exceed sales quotas.
Identify and engage potential customers through inbound and outbound sales calls, emails, and digital communication.
Inbound inquiry conversion, outbound prospecting, and the balance on account development and other sales activities.
Build strong and lasting customer relationships by providing product information, addressing inquiries, and offering tailored solutions.
Effectively communicate the benefits and features of our container and modular structure offerings to potential clients.
Prepare accurate price quotes and proposals for customers, ensuring competitive and compelling offers.
Collaborate with the Sales Support team to create professional proposals and presentations.
Manage and maintain a high-volume sales pipeline, tracking leads and opportunities through CRM software.
Qualify leads and prioritize them based on potential for conversion into sales.
Stay updated on industry trends, competitor offerings, and market conditions.
Develop and maintain working knowledge of company products, equipment, services, and applications to effectively understand customer needs and recommend appropriate solutions.
Share market insights with the sales team and management to refine sales strategies.
Maintain detailed records of sales activities, customer interactions, and sales forecasts.
Generate regular reports on sales performance for review and analysis.
Occasional travel for internal meetings or to visit with important customers is required (little to no overnight travel)

Qualifications: What You'll Bring

Required Qualifications

High school degree, GED, or applicable experience
1 year of outbound prospecting experience
Demonstrated professional communication (written and spoken)
Experience effectively using Microsoft Office (especially Excel) and virtual meeting platforms (Zoom, Teams, etc.)
Experience in a high-volume, transactional sales cycle preferred
Curious and eager to learn, with the aptitude to understand and apply technical product and application information.
Dedicated to Health & Safety
Committed to Inclusion & Diversity
Driven to Excellence
Trustworthy & Reliable
Devoted to Our Customers

What Success Looks Like

In this role, success means:

Consistently meeting or exceeding sales goals through effective inbound lead conversion, outbound prospecting, and account development.
Building a strong, qualified sales pipeline and maintaining accurate CRM activity, opportunity tracking, and follow-up.
Delivering exceptional customer experience by understanding customer needs, providing responsive service, and recommending the right products and solutions.
Developing strong product and market knowledge and using that expertise to identify opportunities, improve conversion, and contribute to overall sales growth.

Work Environment & Physical Requirements

Hybrid
Less than 5% travel expected.
Work requires extended periods of computer use, data analysis, reporting, and interaction with technology systems.

Why Join Ironclad Powered by Mersino?

Build Something Bigger.

Ironclad is growing, and that growth creates opportunities for people who want to make an impact.

As an Inside Sales Representative, you'll have the opportunity to:

Build Your Sales Career: Develop your skills in prospecting, account development, customer relationship management, and consultative selling.
Become a Product Expert: Build technical knowledge of Ironclad’s products, equipment, and services while learning how to match solutions to customer needs.
Make an Impact: Directly contribute to revenue growth by converting opportunities, developing customer relationships, and helping customers find the right solutions.

Equal Employment Opportunity

Ironclad Powered by Mersino is an equal opportunity employer. We are committed to providing a workplace free from discrimination and harassment and to making employment decisions based on qualifications, performance, business needs, and other legitimate factors.