Inside Sales Associate

Job Details: Job Location: Aurora Office - Aurora, OH, Salary Range: Undisclosed, Summary

The Inside Sales Associate is an in-office role responsible for driving revenue growth by proactively managing assigned territory, generating new business opportunities, and strengthening existing customer relationships. This position operates in a fast-paced, dynamic environment and requires a self-starter who takes initiative and consistently delivers results.

Essential Duties

Proactively generate sales through outbound calls, email outreach, and inbound lead follow-up within the assigned territory.
Convert quotations to orders, promote current programs, and identify cross-sell and upsell opportunities aligned with territory initiatives.
Maintain accurate activity tracking and performance reporting; provide regular updates on key sales metrics.
Collaborate cross-functionally with field sales and internal teams to close opportunities and ensure post-sale satisfaction.
Monitor market conditions, competitor activity, and pricing pressures to respond strategically.

Qualifications and Requirements

Self-starter with strong internal drive, positive attitude, and receptiveness to coaching and performance feedback.
Ability to thrive in a fast-paced, dynamic sales environment with shifting priorities.
Strong time management, organizational, multitasking, and follow-up skills.
Our company culture is energetic, growth-focused, and collaborative. Team members are expected to take ownership, move with urgency, and contribute meaningfully to evolving business goals.
Responsibilities may evolve as business needs change within our dynamic and growth-oriented environment.
Outstanding customer service skills.
Actively promotes and personally observes safety and security procedures and uses equipment and materials properly.
Other responsibilities or projects assigned by Manager.

Skills, Knowledge and Abilities (SKAs)

Demonstrated ability to analyze territory data and translate insights into actionable sales strategies.
Strong business acumen with the ability to understand margin impact, pricing structures, and distributor dynamics.
Effective negotiation and closing skills with the ability to confidently advance sales conversations.
Ability to manage multiple priorities while maintaining attention to accuracy and detail.
Capacity to adapt messaging based on customer type, buying behavior, and market segment.
Ability to identify process improvements and contribute ideas that enhance team efficiency in a dynamic environment.
Strong collaboration skills to align efforts across inside sales, field sales, operations, and support teams.
Commitment to ongoing professional development in sales methodology, product applications, and industry trends.
Decision making, problem resolution and creative thinking.
Salesforce.com and JD Edwards are a plus.
Proficient level of computer skills in Microsoft Office products.

Education/Training

High School Diploma
Prior experience in the lighting field a plus

Physical/Environmental

Sitting for extended periods of time, completing tasks using a computer and other office equipment.

Position requires frequent talking, hearing, and vision with occasional standing, walking, and reaching.
May require lifting to 10 lbs.
Job position responsibilities are performed in a business office environment with computers, printers and phones.

Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

 
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