Infrastructure Support Specialist

Job Details: Job Location: Gardant Management Solutions - Columbus, Ohio Region - Columbus, OH, Salary Range: $65000.00 - $85000.00Salary, Gardant is seeking an Infrastructure Support Specialist to support, maintain, and enhance the core infrastructure systems that power our Communities. This role is ideal for a hands-on IT professional who thrives in a collaborative environment and is committed to excellence, security, and service.  This role will support the Columbus Ohio region. 

Responsibilities:

Monitors and supports performance of network (LAN/WAN, routing, firewalls, wireless), phone, nurse call alert, and other essential infrastructure systems
Designs and implements the Ethernet/phone cabling design
Performs regular system checks and proactively resolve issues to prevent downtime
Responds to infrastructure incidents, implement corrective actions, and follow proper escalation procedures
Installs, configures, and maintains infrastructure equipment and cabling to meet high quality standards
Applies patches, updates, and upgrades to infrastructure components in a timely manner
Implements and tests configuration and data backup strategies and disaster recovery procedures
Maintains accurate documentation of configurations, changes, and incident resolution
Maintains detailed records of infrastructure configurations, incidents, and changes.
Ensure that infrastructure complies with security policies and regulatory requirements while monitoring for security vulnerabilities
Monitors systems for security vulnerabilities and implement protective measures
Assists in infrastructure audits and security assessments, remaining current with evolving technologies and industry best practices

Qualifications: Qualifications:

Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent experience required
3+ years of hands-on experience in IT infrastructure support
Familiarity with IT security standards and compliance frameworks 
Familiarity with Cisco Meraki, Ubiquiti, and other network infrastructure, analog and VOIP phone systems, and wiring standards for low voltage deployments
Industry certifications such as CCNA, Security+, or CompTIA Network+ are a plus
Occasional travel may be required - Must hold valid driver’s license in good driving record as determined by the insurance carrier

Benefits:

Comprehensive medical, dental, and vision benefit packages
Employee Stock Ownership Program (ESOP)
Employer-subsidized gym membership & wellness program
EAP & Maven family planning program
401(k) with biweekly employer match
Outside-In Employee Referral Program
Intentional work-life balance supported with competitive Paid Time Off
Self-service payroll & tools (PayCom)