Information Technology IT Specialist
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WHYY Inc
PA
Summary
The IT Specialist provides technical support for hardware, software, and network infrastructure while maintaining audiovisual systems for meetings and events. They are also responsible for managing system access, cybersecurity, and IT documentation to ensure efficient operations.
Job Description
Job DetailsJob Location: State College, PA - State College, PA 16803 SCOPE OF POSITION
The Information Technology (IT) Specialist provides technical support and maintains the technology infrastructure that supports WPSU's operations. This position installs, configures, and troubleshoots hardware, software, network, and audiovisual systems while ensuring secure, reliable, and efficient technology services for staff.
MAJOR DUTIES AND RESPONSIBILITIES
Provide technical support for computers, mobile devices, software, and peripherals.
Install, configure, maintain, and troubleshoot hardware, operating systems, and applications.
Support network connectivity, user accounts, cybersecurity, and system access.
Assist with the administration of servers, cloud services, and collaboration platforms.
Maintain IT documentation, asset inventory, and software licensing records.
Support audiovisual and conferencing technology for meetings, events, and productions.
Maintain and manage local and cloud-based storage systems to ensure data is organized, secure, accessible, and properly maintained.
Monitor system performance and recommend technology improvements.
Coordinate with vendors and service providers for equipment procurement and technical support.
Ensure compliance with organizational IT policies and security best practices.
Provide after-hours or on-call support as needed for critical systems.
Qualifications
Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field, or an equivalent combination of education and experience.
Experience supporting desktop systems, networks, or enterprise IT environments preferred.
Knowledge of Windows, macOS, Microsoft 365, networking, and cybersecurity principles.
WHYY makes our region a better place, connecting each of us to the world's richest ideas and all of us to each other through Member-supported public media. Through WHYY-FM 90.9, WHYY-TV 12 and WHYY.org, we reach 1.3 million people on average each week in the Greater Philadelphia area.
We are your local PBS and NPR member station, bringing you long-time favorite programs, such as Masterpiece and All Things Considered. But our national programs are only the tip of the iceberg.
WHYY Studios produces more than a dozen local programs, such as Fresh Air with Terry Gross, You Oughta Know and The Connection with Marty Moss-Coane. We offer a robust regional news service supported by an award-winning newsroom, home to Billy Penn, PlanPhilly and the WHYY Climate Desk.
We are deeply committed to the needs of young people. Many people’s first experience with WHYY is watching our award-winning PBS Kids television programs as a child. We also teach thousands of kids to make videos in 40+ local schools and at our studio.
We bring together people in the region for interesting and fun events in person and online. From critical community conversations to advanced screenings with big personalities, keep an eye on WHYY.org/events for things to do all year round.
Of course, all of this is only possible through Member support.
Company size
201-500 employees
Industry
Broadcast Media Production and Distribution
Org type
Nonprofit
Headquarters
Philadelphia, Pennsylvania
WHYY makes our region a better place, connecting each of us to the world's richest ideas and all of us to each other through Member-supported public media. Through WHYY-FM 90.9, WHYY-TV 12 and WHYY.org, we reach 1.3 million people on average each week in the Greater Philadelphia area.
We are your local PBS and NPR member station, bringing you long-time favorite programs, such as Masterpiece and All Things Considered. But our national programs are only the tip of the iceberg.
WHYY Studios produces more than a dozen local programs, such as Fresh Air with Terry Gross, You Oughta Know and The Connection with Marty Moss-Coane. We offer a robust regional news service supported by an award-winning newsroom, home to Billy Penn, PlanPhilly and the WHYY Climate Desk.
We are deeply committed to the needs of young people. Many people’s first experience with WHYY is watching our award-winning PBS Kids television programs as a child. We also teach thousands of kids to make videos in 40+ local schools and at our studio.
We bring together people in the region for interesting and fun events in person and online. From critical community conversations to advanced screenings with big personalities, keep an eye on WHYY.org/events for things to do all year round.
Of course, all of this is only possible through Member support.
Company size
201-500 employees
Industry
Broadcast Media Production and Distribution
Org type
Nonprofit
Headquarters
Philadelphia, Pennsylvania
