Information Systems Worker PT
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Georgia Department of Revenue
Americus, GA, US
Summary
The role involves providing information on technology resources and maintaining customer support for software and application services. The worker will resolve routine technical problems and instruct customers on correct procedures and documentation requirements.
Job Description
Explore a World of Opportunity with the State of Georgia!
We are the force that drives Georgia!
Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia's more than 10 million citizens!
Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career!
Job Title:
Information Systems Worker PT
Job Requisition ID:
JR0000002472
Number of Openings:
1
Shift:
Not Applicable (United States of America)
Compensation Details:
HOURLY RATE COMMENSURATE WITH EDUCATION AND WORK EXPERIENCE
Job Description:
Campus:
Americus
General Duties:
Provides information regarding technology resources available. Initiates and maintains customer support for computer software and application services. Resolves routine problems as instructed or escalates more complex issues to appropriate personnel. Instructs customers in correct procedures, special requirements, restrictions, and supporting documentation needed to complete the relevant process. Other duties as assigned.
Education Requirements:
Computer knowledge
Minimum Qualifications:
Knowledge of computer software configuration and customization; Knowledge of the tools and techniques used in the diagnosis and resolution of computer software and hardware problems; Skill in the operation of computers and job-related software programs; Decision-making and problem-solving skills; Skill in interpersonal relations and in dealing with the public; Oral and written communication skills; Ability to evaluate and analyze existing applications and identify deficiencies.
Preferred Qualifications:
High School diploma or equivalent *and* one (1) year of work-related experience in Information Technology
Compensation:
Hourly rate commensurate with education and work experience
Benefits:
Part-time, temporary position not to exceed 19 hours per week, to include evenings and weekends; does not include State of Georgia benefits or a promise of future full-time employment. This may be a grant-funded position.
Reports to:
Chief of Information Officer
Application Deadline:
08/31/2026
Application Assistance:
For further assistance call the Human Resources Office at (229) 931-2454 or (229) 931-2450 or email [email protected] or [email protected].
Notices:
Pursuant to college policy, a thorough background investigation, including a criminal history check, shall be conducted on all candidates prior to being hired for any position with SGTC.
Minimum Qualifications:
Equal Employment Opportunity Employer
The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services.
Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.
The mission of the Department of Revenue is to administer the tax laws of the State of Georgia fairly and efficiently in order to promote public confidence and compliance, while providing excellent customer service.
The Georgia Department of Revenue is committed to being the fairest and most efficient tax administrator in the United States. In order to meet this commitment to our taxpayers, we will strive to:
- Maintain a highly motivated and well-trained workforce
- Measure not only our costs, but also the costs we impose on taxpayers
- Provide customer service that far exceeds taxpayer's expectations
- Minimize the tax gap to promote fairness
- Treat all taxpayers fairly
- Maintain continuous improvement and rigorous accountability
Founded
1938
Company size
1,001-5,000 employees
Industry
Government Administration
Org type
Government Agency
The mission of the Department of Revenue is to administer the tax laws of the State of Georgia fairly and efficiently in order to promote public confidence and compliance, while providing excellent customer service.
The Georgia Department of Revenue is committed to being the fairest and most efficient tax administrator in the United States. In order to meet this commitment to our taxpayers, we will strive to:
- Maintain a highly motivated and well-trained workforce
- Measure not only our costs, but also the costs we impose on taxpayers
- Provide customer service that far exceeds taxpayer's expectations
- Minimize the tax gap to promote fairness
- Treat all taxpayers fairly
- Maintain continuous improvement and rigorous accountability
Founded
1938
Company size
1,001-5,000 employees
Industry
Government Administration
Org type
Government Agency